Title: [Plugin: WooCommerce &#8211; excelling eCommerce] Related Products Feature not working :(
Last modified: August 20, 2016

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# [Plugin: WooCommerce – excelling eCommerce] Related Products Feature not working :(

 *  Resolved [jitenoswal1](https://wordpress.org/support/users/jitenoswal1/)
 * (@jitenoswal1)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-woocommerce-excelling-ecommerce-related-products-feature-not-working/)
 * I have added all the products in my catalog. Now I am trying to use the default
   feature of cross selling under related products tab. But even after adding all
   related products, I don’t see any of the related products list on that products’
   page.
 * Can anyone please tell me whether m missing something.
 * [http://wordpress.org/extend/plugins/woocommerce/](http://wordpress.org/extend/plugins/woocommerce/)
 * _[ Please do not bump, that’s [not permitted here](http://codex.wordpress.org/Forum_Welcome#No_Bumping).]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [ryansales](https://wordpress.org/support/users/ryansales/)
 * (@ryansales)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-woocommerce-excelling-ecommerce-related-products-feature-not-working/#post-2963504)
 * jitenoswal1,
 * If you are looking at a products page, the related products are actually up-sells,
   not “related products”. Related products are displayed on the cart page. So, 
   if you have gone and defined a bunch of related products, you will not necessarily
   see them listed when you go to a product page.
 * RY
 *  Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/)
 * (@mikejolley)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-woocommerce-excelling-ecommerce-related-products-feature-not-working/#post-2963592)
 * Up-sells (user defined) show on the product page.
 * Cross-sells (user defined) show on the cart page.
 * Related products (automatic) show on the product page.
 *  [vinsprinter](https://wordpress.org/support/users/vinsprinter/)
 * (@vinsprinter)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/plugin-woocommerce-excelling-ecommerce-related-products-feature-not-working/#post-2963704)
 * Hi Mike Jolley,
    Can you tell me why when I put in a products in the Related 
   Products > Upsells the products displays twice on the product page with the words
   above it You May Like This . . .
 * I note from your comment above that Related Products are automatic! Does that
   mean that when I put a product in the Upsells the Related product is also kicking
   in – hence I get two of the same products showing at the bottom of the page one
   directly under the other! If this is so what would be the fix for this?
 * Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘[Plugin: WooCommerce – excelling eCommerce] Related Products Feature 
not working :(’ is closed to new replies.

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## Tags

 * [woocommerce related products](https://wordpress.org/support/topic-tag/woocommerce-related-products/)

 * 3 replies
 * 4 participants
 * Last reply from: [vinsprinter](https://wordpress.org/support/users/vinsprinter/)
 * Last activity: [13 years, 2 months ago](https://wordpress.org/support/topic/plugin-woocommerce-excelling-ecommerce-related-products-feature-not-working/#post-2963704)
 * Status: resolved