Title: [Plugin: WordPress-Amazon-Associate] Plugin reporting AWS keys as Invalid? Last modified: August 20, 2016 --- # [Plugin: WordPress-Amazon-Associate] Plugin reporting AWS keys as Invalid? * Resolved [futurepocket](https://wordpress.org/support/users/futurepocket/) * (@futurepocket) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-wordpress-amazon-associate-plugin-reporting-aws-keys-as-invalid/) * I just recently signed up for an Amazon associates program and an AWS account but when I try to enter my access key and secret key, it gives me this error: * ``` Code: InternalError Message: We encountered an internal error. Please try again. ``` * Am I inputting the wrong key … because I’m putting the ACCESS KEY ID and have to click on SHOW to reveal the SECRET ACCESS KEY. I’m copying and pasting exactly what’s there, but still not working. Any ideas please? * [http://wordpress.org/extend/plugins/wordpress-amazon-associate/](http://wordpress.org/extend/plugins/wordpress-amazon-associate/) Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/plugin-wordpress-amazon-associate-plugin-reporting-aws-keys-as-invalid/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-wordpress-amazon-associate-plugin-reporting-aws-keys-as-invalid/page/2/?output_format=md) * [hiddentao](https://wordpress.org/support/users/randomaniac/) * (@randomaniac) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-wordpress-amazon-associate-plugin-reporting-aws-keys-as-invalid/#post-2974980) * Yep, I’m having the same problem. * [hiddentao](https://wordpress.org/support/users/randomaniac/) * (@randomaniac) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-wordpress-amazon-associate-plugin-reporting-aws-keys-as-invalid/#post-2974981) * This error is coming from Amazon. It might be that the plugin is sending over the credentials incorrectly. * [sdeezy](https://wordpress.org/support/users/sdeezy/) * (@sdeezy) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-wordpress-amazon-associate-plugin-reporting-aws-keys-as-invalid/#post-2975005) * same here, glad it’s not just me * [sophiehinh](https://wordpress.org/support/users/sophiehinh/) * (@sophiehinh) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-wordpress-amazon-associate-plugin-reporting-aws-keys-as-invalid/#post-2975013) * me too.. tried to authenticate by other plugins, also cant. Can any expert advise? * [sophiehinh](https://wordpress.org/support/users/sophiehinh/) * (@sophiehinh) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-wordpress-amazon-associate-plugin-reporting-aws-keys-as-invalid/#post-2975015) * wow guys, our bad! the plugin as claimed is only compatible up to WP version 3.3.2. I downloaded and tested with 3.3.2 and it works! * I guess you guys just like me downloaded the latest WP version. * Cheers! * [sophiehinh](https://wordpress.org/support/users/sophiehinh/) * (@sophiehinh) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-wordpress-amazon-associate-plugin-reporting-aws-keys-as-invalid/#post-2975017) * now everything works, even with the latest version of WP * [sdeezy](https://wordpress.org/support/users/sdeezy/) * (@sdeezy) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-wordpress-amazon-associate-plugin-reporting-aws-keys-as-invalid/#post-2975021) * It’s working for you with 3.4.1 now too? I’m still getting the error * [jazzybeat28](https://wordpress.org/support/users/jazzybeat28/) * (@jazzybeat28) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-wordpress-amazon-associate-plugin-reporting-aws-keys-as-invalid/#post-2975029) * I have the same problem. But I also have few other amazon related plugins and the yall not working. I’m 100% its amazon doing simething strange lattely. I contacted amazon customer to see if they can comments on this problem. * [binki](https://wordpress.org/support/users/binki/) * (@binki) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-wordpress-amazon-associate-plugin-reporting-aws-keys-as-invalid/#post-2975039) * I am experiencing the same problem. I’m not willing to downgrade from 3.4.1 to see if that will help, so I wonder when this will fix itself or if the plugins will need to be updated…. * [peter.smith](https://wordpress.org/support/users/petersmith-1/) * (@petersmith-1) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-wordpress-amazon-associate-plugin-reporting-aws-keys-as-invalid/#post-2975040) * Hi, I finally find a solution for this problem [Invalid key – how to fix this](https://forums.aws.amazon.com/thread.jspa?messageID=374387񛙳). * Plugin Author [Matthew Denton](https://wordpress.org/support/users/mdbitz/) * (@mdbitz) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-wordpress-amazon-associate-plugin-reporting-aws-keys-as-invalid/#post-2975063) * Hi Everyone, * As an FYI this issue is tied directly to Amazon. Multiple users have had this issue and unfortunately there is no confirmed method of making the issue go away. * The scratchpad that Amazon has created is definitely a useful too. thanks for that link Peter. * [hellrazaa](https://wordpress.org/support/users/hellrazaa/) * (@hellrazaa) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-wordpress-amazon-associate-plugin-reporting-aws-keys-as-invalid/#post-2975083) * yup that worked flawlessly * [binki](https://wordpress.org/support/users/binki/) * (@binki) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-wordpress-amazon-associate-plugin-reporting-aws-keys-as-invalid/#post-2975084) * Even though amazon’s error doesn’t give much information as to why the user is unable to use the API, maybe the plugin could be updated to suggest to the user that he may need to sign the usage agreement when it gets this “InternalError”. That would be awesome. * Plugin Author [Matthew Denton](https://wordpress.org/support/users/mdbitz/) * (@mdbitz) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-wordpress-amazon-associate-plugin-reporting-aws-keys-as-invalid/#post-2975085) * Hi: * Thanks for the suggestion. I’m adding an additional message into the to-be-released version that includes a prompt to sign-up for the Amazon Product Advertising API so that the AWS keys validate correctly. * For anyone who still experiences this issue please visit the [Amazon Sign-In](https://affiliate-program.amazon.com/gp/flex/advertising/api/sign-in.html) Page and follow instructions to enable your account. * [jazzybeat28](https://wordpress.org/support/users/jazzybeat28/) * (@jazzybeat28) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-wordpress-amazon-associate-plugin-reporting-aws-keys-as-invalid/#post-2975089) * From what I understund only root access key and secret key works with this plugin. If use AWS Management Console to create new users and assign permisions even admin this will not work. Can some one confirm this. * And yes some kind of notification for login erorr would be great, because there is no way to know if it works or not. Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/plugin-wordpress-amazon-associate-plugin-reporting-aws-keys-as-invalid/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-wordpress-amazon-associate-plugin-reporting-aws-keys-as-invalid/page/2/?output_format=md) The topic ‘[Plugin: WordPress-Amazon-Associate] Plugin reporting AWS keys as Invalid?’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wordpress-amazon-associate.svg) * [WordPress-Amazon-Associate](https://wordpress.org/plugins/wordpress-amazon-associate/) * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-amazon-associate/#faq) * [Support Threads](https://wordpress.org/support/plugin/wordpress-amazon-associate/) * [Active Topics](https://wordpress.org/support/plugin/wordpress-amazon-associate/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-amazon-associate/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wordpress-amazon-associate/reviews/) * 16 replies * 9 participants * Last reply from: [Matthew Denton](https://wordpress.org/support/users/mdbitz/) * Last activity: [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-amazon-associate-plugin-reporting-aws-keys-as-invalid/page/2/#post-2975096) * Status: resolved