Title: [Plugin: WordPress Backup to Dropbox] Backup does not start
Last modified: August 20, 2016

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# [Plugin: WordPress Backup to Dropbox] Backup does not start

 *  [gaptoothedgypsy](https://wordpress.org/support/users/gaptoothedgypsy/)
 * (@gaptoothedgypsy)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-wordpress-backup-to-dropbox-backup-does-not-start/)
 * Hi Guys,
 * I have authorized the app to my drop box account, it shows as registered in the
   control panel, but in my plugin under dropbox account details it show the following:
   (
   USer)you have 0GB of 2.8GB (0%) free
 * Currently I have NO files in my Dropbox and do deleted files.
 * Can anyone shed some light on this problem please?
    Any Help really appreciated
   Regards
 * GTG
 * [http://wordpress.org/extend/plugins/wordpress-backup-to-dropbox/](http://wordpress.org/extend/plugins/wordpress-backup-to-dropbox/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Michael De Wildt](https://wordpress.org/support/users/michaeldewildt/)
 * (@michaeldewildt)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-wordpress-backup-to-dropbox-backup-does-not-start/#post-2562063)
 * Gday mate,
 * This is a bug in the plugin. It says 0% free when it should say 0% in use.
 * I have a fix for it in the next version that I will release towards the end of
   the month.
 * Cheers,
    Mikey
 *  Thread Starter [gaptoothedgypsy](https://wordpress.org/support/users/gaptoothedgypsy/)
 * (@gaptoothedgypsy)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-wordpress-backup-to-dropbox-backup-does-not-start/#post-2562089)
 * Gday,
 * Hi Mikey, thanks for the reply.
 * I thought that this was the reason that the backup did not work.
 * The auto backup did not work, and the manual start tells me to go make a cup 
   of tea, then sits like that forever.
 * Any clues as to what’s going on?
 * Regards
 * GTG
 *  Plugin Contributor [Michael De Wildt](https://wordpress.org/support/users/michaeldewildt/)
 * (@michaeldewildt)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-wordpress-backup-to-dropbox-backup-does-not-start/#post-2562245)
 * This is a very common problem that I have linked to a server or database timeout
   issue. I am investigating possible fixes over the next couple of weeks.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘[Plugin: WordPress Backup to Dropbox] Backup does not start’ is closed
to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wordpress-backup-to-dropbox_ffffff.
   svg)
 * [WordPress Backup to Dropbox](https://wordpress.org/plugins/wordpress-backup-to-dropbox/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-backup-to-dropbox/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wordpress-backup-to-dropbox/)
 * [Active Topics](https://wordpress.org/support/plugin/wordpress-backup-to-dropbox/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-backup-to-dropbox/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wordpress-backup-to-dropbox/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Michael De Wildt](https://wordpress.org/support/users/michaeldewildt/)
 * Last activity: [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-wordpress-backup-to-dropbox-backup-does-not-start/#post-2562245)
 * Status: not resolved