Title: [Plugin: WordPress Backup to Dropbox] Two Problems
Last modified: August 20, 2016

---

# [Plugin: WordPress Backup to Dropbox] Two Problems

 *  [AOA001](https://wordpress.org/support/users/aoa001/)
 * (@aoa001)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-wordpress-backup-to-dropbox-two-problems/)
 * Two Issues
 * First,
    [https://dl.dropbox.com/u/34422/Screen%20Shot%202012-06-27%20at%201.14.51%20PM.png](https://dl.dropbox.com/u/34422/Screen%20Shot%202012-06-27%20at%201.14.51%20PM.png).
   This just hangs. I’ve seen the issue in other posts, but no solution.
 * Second,
    [https://dl.dropbox.com/u/34422/Screen%20Shot%202012-06-27%20at%201.15.13%20PM.png](https://dl.dropbox.com/u/34422/Screen%20Shot%202012-06-27%20at%201.15.13%20PM.png)
 * Hope you can help! Thanks
 * [http://wordpress.org/extend/plugins/wordpress-backup-to-dropbox/](http://wordpress.org/extend/plugins/wordpress-backup-to-dropbox/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [Michael De Wildt](https://wordpress.org/support/users/michaeldewildt/)
 * (@michaeldewildt)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-wordpress-backup-to-dropbox-two-problems/#post-2853991)
 * Hi issue one is usually due to a low max execution time or low memory limit setting
   and WordPress does not have permissions to change these values.
 * What are they set to?
 * The second issue is because WordPress does not have write access to the wordpress-
   backup-to-dropbox/Extensions directory.
 *  Thread Starter [AOA001](https://wordpress.org/support/users/aoa001/)
 * (@aoa001)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-wordpress-backup-to-dropbox-two-problems/#post-2854161)
 * 1) I have no idea where to even look for something like that.
 * 2) Where exactly is that directory?
 * Thank you!
 *  Thread Starter [AOA001](https://wordpress.org/support/users/aoa001/)
 * (@aoa001)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-wordpress-backup-to-dropbox-two-problems/#post-2854162)
 * 2) I found that directory and added the 777 permissions. That said, it gives 
   me an ‘error connecting to database’ when I try and click the ‘download and install’
   button.
 * Really looking forward to getting this plugin going. Thanks for all your hard
   work!
 *  Plugin Contributor [Michael De Wildt](https://wordpress.org/support/users/michaeldewildt/)
 * (@michaeldewildt)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-wordpress-backup-to-dropbox-two-problems/#post-2854165)
 * The database issue was probably just a one off thing.
 * Please try again.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘[Plugin: WordPress Backup to Dropbox] Two Problems’ is closed to new 
replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wordpress-backup-to-dropbox_ffffff.
   svg)
 * [WordPress Backup to Dropbox](https://wordpress.org/plugins/wordpress-backup-to-dropbox/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-backup-to-dropbox/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wordpress-backup-to-dropbox/)
 * [Active Topics](https://wordpress.org/support/plugin/wordpress-backup-to-dropbox/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-backup-to-dropbox/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wordpress-backup-to-dropbox/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Michael De Wildt](https://wordpress.org/support/users/michaeldewildt/)
 * Last activity: [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-wordpress-backup-to-dropbox-two-problems/#post-2854165)
 * Status: not resolved