Title: [Plugin: WordPress Form Manager] using custom email notification
Last modified: August 20, 2016

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# [Plugin: WordPress Form Manager] using custom email notification

 *  Resolved [mytex](https://wordpress.org/support/users/mytex/)
 * (@mytex)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-form-manager-using-custom-email-notification/)
 * Hi,
    First of all, thanks for this great plugin. The best form manager I have
   seen.
 * I am trying to use custom emails but I cant seem to get the fields on my form
   to show. I am sure I am missing something obvious but I just cant spot it. My
   notifications box contaings the following:
 * [@start](https://wordpress.org/support/users/start/)
    To: [admin email] From:
   IT Intranet New Problem Ticket <IT@me.com> Subject: [item subject]
 * MIME-Version: 1.0
    Content-type: text/html
 * [@message](https://wordpress.org/support/users/message/) start
    [template summary][
   dept]
 *  [@message](https://wordpress.org/support/users/message/) end
    [@end](https://wordpress.org/support/users/end/)
 * The dept field just shows as “[dept] rather than the entry the user made on the
   form. “dept” is a nickname but I cant get it to show when I put the full name
   of the field in either! Can anyone advise where I am going wrong?
 * Thanks
 * [http://wordpress.org/extend/plugins/wordpress-form-manager/](http://wordpress.org/extend/plugins/wordpress-form-manager/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [hoffcamp](https://wordpress.org/support/users/hoffcamp/)
 * (@hoffcamp)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-form-manager-using-custom-email-notification/#post-2326049)
 * The shortcode for showing data is ‘item’, so try [item dept].
 *  Thread Starter [mytex](https://wordpress.org/support/users/mytex/)
 * (@mytex)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-form-manager-using-custom-email-notification/#post-2326217)
 * Thank you very much for responding so quickly – it all works perfectly now. Not
   sure how I missed that in the documentation I read – but I did!
 * Cheers.
 *  [S2000](https://wordpress.org/support/users/s2000/)
 * (@s2000)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-form-manager-using-custom-email-notification/#post-2326326)
 * Sorry for my English but I have my friend google translate to help me 🙂
    First
   of all I congratulate you for the plugin I have a problem: when I returned the
   email notification I print these items:
 * Upload “title form”
 * Submitted by: ???????,
    On: Sep 10, 2012 @ 10:29 AM IP: # # # # # # # Upload 
   file: “file loaded” I would like to kindly let me explain how I can display the
   user that sent the form and remove “IP” THANK YOU SO MUCH luigi

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘[Plugin: WordPress Form Manager] using custom email notification’ is 
closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wordpress-form-manager.svg)
 * [Form Manager](https://wordpress.org/plugins/wordpress-form-manager/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-form-manager/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wordpress-form-manager/)
 * [Active Topics](https://wordpress.org/support/plugin/wordpress-form-manager/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-form-manager/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wordpress-form-manager/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [S2000](https://wordpress.org/support/users/s2000/)
 * Last activity: [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-form-manager-using-custom-email-notification/#post-2326326)
 * Status: resolved