Title: [Plugin: WordPress Google Form] Error in widget after submitting Last modified: August 20, 2016 --- # [Plugin: WordPress Google Form] Error in widget after submitting * Resolved [jflug](https://wordpress.org/support/users/jflug/) * (@jflug) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-wordpress-google-form-error-in-widget-after-submitting/) * I have a form that works properly on a page or a post, but when I insert it into a widget, you get an error message after submitting “Unable to retrieve Google Form.” The results show up in the form, but I don’t want my users seeing that message. What can I do? * [http://wordpress.org/extend/plugins/wpgform/](http://wordpress.org/extend/plugins/wpgform/) Viewing 10 replies - 1 through 10 (of 10 total) * [artdeen](https://wordpress.org/support/users/mindacatur/) * (@mindacatur) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-wordpress-google-form-error-in-widget-after-submitting/#post-2574768) * Hi to the author ! * Recently, I tried to update the plugin **[ from 0.23 to 0.24 version ]** but to no avail. I faced an error upon updating it automatically through WordPress backend. The error which was shown is `"Plugin could not be activated because it triggered a fatal error" Warning: require_once(wpgform-core.php) [function. require-once]: failed to open stream: No such file or directory in ../mydomain. com/wp-content/plugins/wpgform/index.php on line 28.` ` **Can someone help me on this matter? or I’d rather like the author himself explaining. Thanks. * Plugin Author [Mike Walsh](https://wordpress.org/support/users/mpwalsh8/) * (@mpwalsh8) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-wordpress-google-form-error-in-widget-after-submitting/#post-2574770) * I will have to try putting my test form in a widget – I can’t think of any reason off the top of my head as to why that wouldn’t work. * As to the second issue, it sounds like the upgrade didn’t complete correctly for some reason and a file is missing. I would delete the plugin and re-install it and see if the problem persists. * [artdeen](https://wordpress.org/support/users/mindacatur/) * (@mindacatur) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-wordpress-google-form-error-in-widget-after-submitting/#post-2574773) * Hi Mike! I tried your suggestion but the problem persists. I’ve never seen such problem upon upgrading any other plugins before. It triggered a fatal error when deleting and upgrading,vice versa. * Anyway, your help and quick response is always welcome. * Thanks for the reply. * [artdeen](https://wordpress.org/support/users/mindacatur/) * (@mindacatur) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-wordpress-google-form-error-in-widget-after-submitting/#post-2574775) * Hi Mike. * Thanks for your help on solving this matter. I did contact my webhost to solve the issue and it’s resolved. Take a look at this contact page that I build after sucessfully installed your latest version ( 0.24 ) plugin.Great! * The link : [http://madupakhaji.com/testingwp/wpgf](http://madupakhaji.com/testingwp/wpgf) * I discovered that the issue is somewhat revolving around chmod permission. * Again. thanks a lot . Hope to see more development on this nice plugin! * Regards… Sam * Plugin Author [Mike Walsh](https://wordpress.org/support/users/mpwalsh8/) * (@mpwalsh8) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-wordpress-google-form-error-in-widget-after-submitting/#post-2574776) * Glad to hear you resolved the problem, it was an odd one. What additional features do you think the plugin needs? * [artdeen](https://wordpress.org/support/users/mindacatur/) * (@mindacatur) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-wordpress-google-form-error-in-widget-after-submitting/#post-2574777) * Hi Mike..! Just a small ten cents idea..default background or logo for the plugin.. or maybe it was developed earlier. Sorry, if I had overlooked the overall plugin documentation. * Regards… * mindacatur. * [Johanhorak](https://wordpress.org/support/users/johanhorak/) * (@johanhorak) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-google-form-error-in-widget-after-submitting/#post-2574871) * @MikeWalsh * Thanks for the plugin. I wanted to use your plugin because of the widget functionality. * It works but for some other reason multi line text boxes did not reduce in px size when I changed the column width. * ``` input.ss-q-short { width: 180px; ``` * I had to change some more CSS functions. * My issue at the moment is that I got that sorted but not the multiple line spacing between various text boxes. * You can have a look at the form in the bottom right widget area. [http://capeholidays.info](http://capeholidays.info) * Any ideas on how I can remove the multiple blank lines in between entries? * ————————- For others: * I also had to changed the following code to get multi-line text input area widths reduced: Thanks to Aidan at Google+ who assisted me [http://goo.gl/aGG1U](http://goo.gl/aGG1U) * ``` textarea.ss-q-long { background-color: #e0e0e0; font-family: "Trebuchet MS", Verdana, Arial, Helvetica, sans-serif; } ``` * Then replace it with this: * ``` textarea.ss-q-long { background-color: #e0e0e0; font-family: "Trebuchet MS", Verdana, Arial, Helvetica, sans-serif; width: 180px !important; ``` * The width depends on your widget width. * Plugin Author [Mike Walsh](https://wordpress.org/support/users/mpwalsh8/) * (@mpwalsh8) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-google-form-error-in-widget-after-submitting/#post-2574872) * Glad you worked out the width issue – I’ve also set the width to be something like “98%” or similarly close to 100% value so it fits the width of the parent element without having to use a specific width. * With respect to the extra white space on your form, the first thing I’d look at is whether or not you have the **br=’on’** attribute in your short code. It looks like you do based on the HTML on your form. I’d try setting it to **off** using **br=’off’**. * There also appears to be something inserting paragraph tags in your widget. If you look at the HTML for your widget you’ll see stuff like this: * ```


``` * In particular, there are paragraph elements which contain nothing other than a line break element. These are contributing most of your white space issues. * Mike * [Johanhorak](https://wordpress.org/support/users/johanhorak/) * (@johanhorak) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-google-form-error-in-widget-after-submitting/#post-2574873) * Mike. Thanks again answering my question. And so quickly. 😉 * Plugin Author [Mike Walsh](https://wordpress.org/support/users/mpwalsh8/) * (@mpwalsh8) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-google-form-error-in-widget-after-submitting/#post-2574874) * I think we’re all set! Some tricky CSS to sort out but we got it. Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘[Plugin: WordPress Google Form] Error in widget after submitting’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wpgform_8cc59f.svg) * [Google Forms](https://wordpress.org/plugins/wpgform/) * [Frequently Asked Questions](https://wordpress.org/plugins/wpgform/#faq) * [Support Threads](https://wordpress.org/support/plugin/wpgform/) * [Active Topics](https://wordpress.org/support/plugin/wpgform/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wpgform/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wpgform/reviews/) * 10 replies * 4 participants * Last reply from: [Mike Walsh](https://wordpress.org/support/users/mpwalsh8/) * Last activity: [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wordpress-google-form-error-in-widget-after-submitting/#post-2574874) * Status: resolved