Title: [Plugin: WordPress.com Stats] Username not Recognised
Last modified: August 19, 2016

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# [Plugin: WordPress.com Stats] Username not Recognised

 *  Resolved [hugh_fraser](https://wordpress.org/support/users/hugh_fraser/)
 * (@hugh_fraser)
 * [15 years, 5 months ago](https://wordpress.org/support/topic/plugin-wordpresscom-stats-username-not-recognised/)
 * Hi,
    Here is the message I get in my hugh-fraser.co.uk domain,
 * > Your WordPress.com account, hughfraser is not authorized to view the stats 
   > of this blog.
 * What can I do to get it working again? As I quite like this plugin.
 * Hugh

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [15 years, 5 months ago](https://wordpress.org/support/topic/plugin-wordpresscom-stats-username-not-recognised/#post-1803499)
 * Are there multiple users on your blog, or are you the only user?
 * Were you the user who installed the stats plugin, and did you link it to your
   WordPress.com API key?
 *  Thread Starter [hugh_fraser](https://wordpress.org/support/users/hugh_fraser/)
 * (@hugh_fraser)
 * [15 years, 5 months ago](https://wordpress.org/support/topic/plugin-wordpresscom-stats-username-not-recognised/#post-1803502)
 * Hi James,
    No, there is multiple users, but I was the one who installed the plugin
   and it was linked to the api.
 * Hugh
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [15 years, 5 months ago](https://wordpress.org/support/topic/plugin-wordpresscom-stats-username-not-recognised/#post-1803503)
 * Hm, this may require a bit more digging.
 * The Happiness Engineers at [http://en.support.wordpress.com/contact/](http://en.support.wordpress.com/contact/)
   officially support this plugin and have enough access capabilities to get to 
   the bottom of this.
 * Just be sure to mention that you’re using the WordPress.com Stats Plugin with
   WordPress 3.0.2.
 *  Thread Starter [hugh_fraser](https://wordpress.org/support/users/hugh_fraser/)
 * (@hugh_fraser)
 * [15 years, 5 months ago](https://wordpress.org/support/topic/plugin-wordpresscom-stats-username-not-recognised/#post-1803504)
 * Thanks James, I’ll contact them.
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [15 years, 5 months ago](https://wordpress.org/support/topic/plugin-wordpresscom-stats-username-not-recognised/#post-1803520)
 * You’re welcome!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘[Plugin: WordPress.com Stats] Username not Recognised’ is closed to new
replies.

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## Tags

 * [Stats](https://wordpress.org/support/topic-tag/stats/)

 * 5 replies
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [15 years, 5 months ago](https://wordpress.org/support/topic/plugin-wordpresscom-stats-username-not-recognised/#post-1803520)
 * Status: resolved