Title: Plugin Working Inconsistently?
Last modified: September 25, 2020

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# Plugin Working Inconsistently?

 *  [solifewebbuilder5](https://wordpress.org/support/users/solifewebbuilder5/)
 * (@solifewebbuilder5)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-working-inconsistently/)
 * Hi!
 * I’ve had this plugin installed on one of my client’s website for a few months.
   It seems to be working (I’ve tested the website myself many times in a separate
   browser), but my client called me the other day because it was functioning correctly
   for her.
 * On her desktop, she couldn’t get past choosing the service type. Every other 
   field stayed grayed out and the calendar unclickable. Of course, normally, you
   choose the service type, the employee, the date/time, and then every other field
   opens up to be filled in. However, for her, nothing would open up past choosing
   the service type.
 * Would there be any reason why this would occur? Why the system would work for
   me on both desktop and mobile and not work for another person? (I attached the
   video example that my client sent me…sorry that it’s grainy, but it will give
   you an idea of what’s going on)
 * [[Video](https://drive.google.com/file/d/1yrHDO4P4VvWPPw1fZGZ85j1J1h07uME9/view?usp=sharing)]
 * I’d appreciate any help or suggestion. Thanks in advance!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-working-inconsistently%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

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 * 0 replies
 * 1 participant
 * Last reply from: [solifewebbuilder5](https://wordpress.org/support/users/solifewebbuilder5/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-working-inconsistently/)
 * Status: not resolved