Title: [Plugin: WP-Filebase Download Manager] reset sync data
Last modified: August 20, 2016

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# [Plugin: WP-Filebase Download Manager] reset sync data

 *  [Barcode99](https://wordpress.org/support/users/barcode99/)
 * (@barcode99)
 * [14 years ago](https://wordpress.org/support/topic/plugin-wp-filebase-download-manager-reset-sync-data/)
 * my filebase statistics is different form actual file and directory count. sync
   completed without any problem and says that it’s in sync, but about 20% of files
   out of 5,000 are missing.
 * is there a way to force sync or delete data and start from scratch?
 * [http://wordpress.org/extend/plugins/wp-filebase/](http://wordpress.org/extend/plugins/wp-filebase/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [Barcode99](https://wordpress.org/support/users/barcode99/)
 * (@barcode99)
 * [14 years ago](https://wordpress.org/support/topic/plugin-wp-filebase-download-manager-reset-sync-data/#post-2805021)
 * Update: it appears that sync data and statistics data is different:
 * Synchronisation
 * Checking for file changes… done!
    Searching for new files… 4346 Files total, 
   1 new. 100 % Setting permissions…done! Syncing categories… done!
 * Statistics
 * Number of Files 3495
    Number of Categories 359
 * number of file is the same as statistics. Question is where the rest of files
   go?
 *  Plugin Author [Fabian](https://wordpress.org/support/users/fabifott/)
 * (@fabifott)
 * [14 years ago](https://wordpress.org/support/topic/plugin-wp-filebase-download-manager-reset-sync-data/#post-2805203)
 * When syncing lots of files it could happen that PHP’s timelimit is reached and
   syncing is aborted. Try syncing multiple times until there’s no new file.
 * Note that the number of files in Synchronisation includes thumbnails and category
   icons.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘[Plugin: WP-Filebase Download Manager] reset sync data’ is closed to 
new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-filebase_ffff6e.svg)
 * [WP-Filebase Download Manager](https://wordpress.org/plugins/wp-filebase/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-filebase/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-filebase/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-filebase/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-filebase/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-filebase/reviews/)

## Tags

 * [directories](https://wordpress.org/support/topic-tag/directories/)
 * [missing](https://wordpress.org/support/topic-tag/missing/)

 * 2 replies
 * 2 participants
 * Last reply from: [Fabian](https://wordpress.org/support/users/fabifott/)
 * Last activity: [14 years ago](https://wordpress.org/support/topic/plugin-wp-filebase-download-manager-reset-sync-data/#post-2805203)
 * Status: not resolved