Title: [Plugin: WP Mail SMTP] Useless for multisite network admins Last modified: August 20, 2016 --- # [Plugin: WP Mail SMTP] Useless for multisite network admins * [Eric Murphy](https://wordpress.org/support/users/knn/) * (@knn) * [13 years, 12 months ago](https://wordpress.org/support/topic/plugin-wp-mail-smtp-useless-for-multisite-network-admins/) * This plugin works for single blog admins in a multi-site environment. * But the network admin himself cannot use this plugin. Only the blog owners can. * In other words: The most important emails (= the welcome emails for newly registered blogs) will not be sent. * [http://wordpress.org/extend/plugins/wp-mail-smtp/](http://wordpress.org/extend/plugins/wp-mail-smtp/) Viewing 5 replies - 1 through 5 (of 5 total) * [Ateny](https://wordpress.org/support/users/sfrassanito/) * (@sfrassanito) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-wp-mail-smtp-useless-for-multisite-network-admins/#post-2822990) * I have the same problem. Has someone solved it? * [marikamitsos](https://wordpress.org/support/users/marikamitsos/) * (@marikamitsos) * [13 years, 5 months ago](https://wordpress.org/support/topic/plugin-wp-mail-smtp-useless-for-multisite-network-admins/#post-2823015) * Any news on this? If not, does anyone have an alternative solution/plugin? * [Ateny](https://wordpress.org/support/users/sfrassanito/) * (@sfrassanito) * [13 years, 5 months ago](https://wordpress.org/support/topic/plugin-wp-mail-smtp-useless-for-multisite-network-admins/#post-2823016) * Actually I discovered there is no problem. Have a look in: – [http://www.callum-macdonald.com/code/wp-mail-smtp/](http://www.callum-macdonald.com/code/wp-mail-smtp/)– See also my comment in [http://www.callum-macdonald.com/2008/12/12/wp-mail-smtp-v08/comment-page-8/#comment-155074](http://www.callum-macdonald.com/2008/12/12/wp-mail-smtp-v08/comment-page-8/#comment-155074) and how it has been solved if you are using AWS EC2 + SES – Read wp-mail-smtp/ wp_mail_smtp.php header for further explanations * [marikamitsos](https://wordpress.org/support/users/marikamitsos/) * (@marikamitsos) * [13 years, 5 months ago](https://wordpress.org/support/topic/plugin-wp-mail-smtp-useless-for-multisite-network-admins/#post-2823017) * Thank you for the feedback sfrassanito. 🙂 I had totally missed the header at the wp_mail_smtp.php 🙁 * You seem to have the whole thing working out. So could you please clarify/correct me if and where I am wrong with the 4 different scenarios? When working with a multisite, I place the appropriate lines (…mainemail@site.com…) at the config file and :… 1. Emails sent from the network admin (welcome, new site, etc) or the main site (new user, lost password, etc) will be send from [mainemail@site.com](https://wordpress.org/support/topic/plugin-wp-mail-smtp-useless-for-multisite-network-admins/mainemail@site.com?output_format=md) as long as both the emails under _“network settings”_ and _“settings->general”_ are the same. Correct? 2. Someone from site34 (it is a multisite remember) has_** his**_ email (under settings–>general) at: _[hisemail@hisplace.com](https://wordpress.org/support/topic/plugin-wp-mail-smtp-useless-for-multisite-network-admins/hisemail@hisplace.com?output_format=md)_. What happens when a new member registers at his site? Or asks for a new password? 3. Someone from site75 has _**her**_ email at _[hermail@herplace.com](https://wordpress.org/support/topic/plugin-wp-mail-smtp-useless-for-multisite-network-admins/hermail@herplace.com?output_format=md)_ But wants to use her gmail account at _[herg@gmail.com](https://wordpress.org/support/topic/plugin-wp-mail-smtp-useless-for-multisite-network-admins/herg@gmail.com?output_format=md)_. Callum mentions: * > …I recommend if using the plugin on a multi-site setup, put your settings in > wp-config.php and then **disable the admin menu** * How can I _“disable the admin menu”_ so she canNOT use her gmail account? Moving the whole folder wp-mail-smtp to mu-plugins will do the trick? Must I do something else? 4. Site99 is a [mapped domain](http://wordpress.org/extend/plugins/wordpress-mu-domain-mapping/). So it is now _newsite.biz_ and _**their**_ email is [info@newsite.biz](https://wordpress.org/support/topic/plugin-wp-mail-smtp-useless-for-multisite-network-admins/info@newsite.biz?output_format=md). What happens then? * I know it is a lot. But I thought I give it a try. 🙂 Any help is highly appreciated. * Thank you in advance * [Ateny](https://wordpress.org/support/users/sfrassanito/) * (@sfrassanito) * [13 years, 5 months ago](https://wordpress.org/support/topic/plugin-wp-mail-smtp-useless-for-multisite-network-admins/#post-2823018) * 1. Cannot confirm. I believe the answer is no. See 2. * 2. User’s e-mail must be verified in Amazon SES otherwise SES reject it. I cannot confirm the behaviour since I use the same e-mails. I believe when one registers, the network replies, i.e. the e-mail of the plugin. For all the other requests, it is used the e-mail of the site’s admin. You should have a look on the wordpress documentation. If you already got the answer, please share. * 3. If you put the settings in config.php, the admin menu should be disabled automatically. See 2. or [SES documentation](http://docs.aws.amazon.com/ses/latest/GettingStartedGuide/VerifyEmailAddress.html) for further infos on e-mail verification. * 4. Don’t know that plugin. * You’re welcome. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘[Plugin: WP Mail SMTP] Useless for multisite network admins’ is closed to new replies. * ![](https://ps.w.org/wp-mail-smtp/assets/icon-256x256.png?rev=1755440) * [WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin](https://wordpress.org/plugins/wp-mail-smtp/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-mail-smtp/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-mail-smtp/) * [Active Topics](https://wordpress.org/support/plugin/wp-mail-smtp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-mail-smtp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-mail-smtp/reviews/) * 5 replies * 3 participants * Last reply from: [Ateny](https://wordpress.org/support/users/sfrassanito/) * Last activity: [13 years, 5 months ago](https://wordpress.org/support/topic/plugin-wp-mail-smtp-useless-for-multisite-network-admins/#post-2823018) * Status: not resolved