Title: [Plugin: WP Super Cache] 403 Forbidden error
Last modified: August 19, 2016

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# [Plugin: WP Super Cache] 403 Forbidden error

 *  Resolved [shorel](https://wordpress.org/support/users/shorel/)
 * (@shorel)
 * [18 years, 2 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-403-forbidden-error/)
 * I installed supercache this morning, then started to get a few emails from friends
   saying they couldn’t access the site. Sure enough, when I refreshed the page 
   myself I got the following 403 Forbidden error:
 * **You don’t have permission to access / on this server.**
 * You may need to create an index.html page or enable the directory browsing by
   creating an .htaccess file containing “Options +Indexes”.
 * I’ve uninstalled supercache according to the instructions, (removed directories,
   changed .htaccess back, wp-config.php, etc), but…I’m still getting the error.
 * Help!

Viewing 1 replies (of 1 total)

 *  Thread Starter [shorel](https://wordpress.org/support/users/shorel/)
 * (@shorel)
 * [18 years, 2 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-403-forbidden-error/#post-719967)
 * Got it working again. Turns out that the issue was my wordpress installation 
   being located in a subdirectory of my server. But the .htaccess file redirecting
   visitors (from the base directory) to that wordpress directory was deleted.

Viewing 1 replies (of 1 total)

The topic ‘[Plugin: WP Super Cache] 403 Forbidden error’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 1 participant
 * Last reply from: [shorel](https://wordpress.org/support/users/shorel/)
 * Last activity: [18 years, 2 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-403-forbidden-error/#post-719967)
 * Status: resolved

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