Title: [Plugin: WP Super Cache] broken, let's fix Last modified: August 20, 2016 --- # [Plugin: WP Super Cache] broken, let's fix * [Steve ZeeZee](https://wordpress.org/support/users/steve-zeezee/) * (@steve-zeezee) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-broken-lets-fix/) * Weeks now and I’m stiull wanting to get thiw plug in to work. WEEKS * Warning! WP Super Cache caching broken! The script advanced-cache.php could not load wp-cache-phase1.php. * Please edit /home2/steveza1/public_html/blog/wp-content/advanced-cache.php and make sure the path to /home2/steveza1/public_html/blog/wp-content/plugins/wp- super-cache/wp-cache-phase1.php is correct. * Do what? What does “make sure” mean? That’s like saying, Make sure you have the betsy hermosa gene. Do what? * [http://wordpress.org/extend/plugins/wp-super-cache/](http://wordpress.org/extend/plugins/wp-super-cache/) Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/plugin-wp-super-cache-broken-lets-fix/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-wp-super-cache-broken-lets-fix/page/2/?output_format=md) * [ozonia](https://wordpress.org/support/users/ozonia/) * (@ozonia) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-broken-lets-fix/#post-3012288) * Hello. I have also the same error. This is the message I see in the dashboard. * Warning! WP Super Cache caching broken! The script advanced-cache.php could not load wp-cache-phase1.php. * Please edit /homepages/9/d429818722/htdocs/wp-content/advanced-cache.php and make sure the path to /homepages/9/d429818722/htdocs/wp-content/plugins/wp-super- cache/wp-cache-phase1.php is correct. * Can anyone help? Thanks. * Plugin Author [Donncha O Caoimh (a11n)](https://wordpress.org/support/users/donncha/) * (@donncha) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-broken-lets-fix/#post-3012353) * Those are files on your server. You need to edit wp-content/advanced-cache.php and point it at wp-content/plugins/wp-super-cache/wp-cache-phase1.php. * Unfortunately it has to be the full path from / as some hosts do really weird things and screw things up 🙁 * Thread Starter [Steve ZeeZee](https://wordpress.org/support/users/steve-zeezee/) * (@steve-zeezee) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-broken-lets-fix/#post-3012357) * ok. it’s been 1/2 year or more, and I am still asking the question, what does“ point to” mean? You must know? I see both files you note on my server. Now what? Please. Best regards, Steve Z * Plugin Author [Donncha O Caoimh (a11n)](https://wordpress.org/support/users/donncha/) * (@donncha) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-broken-lets-fix/#post-3012358) * Steve – look in that wp-content/advanced-cache.php and you’ll see wp-cache-phase1. php mentioned there. * The path to wp-cache-phase1.php is wrong, you have to fix it. It should probably be “/homepages/9/d429818722/htdocs/wp-content/plugins/wp-super-cache/wp-cache- phase1.php” * Thread Starter [Steve ZeeZee](https://wordpress.org/support/users/steve-zeezee/) * (@steve-zeezee) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-broken-lets-fix/#post-3012359) * ok i asked for help from BlueHost on this. I was reluctant to ask them because it is not within their agreement to support such issues. Even so, we just deleted the plug in and reposted the plug in no problem. So why was this not suggested? Very simple. Wish I thought of it but I’m no tech nut. * [hieu.nguyen](https://wordpress.org/support/users/ndh611/) * (@ndh611) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-broken-lets-fix/#post-3012367) * I had the same problem and I figured that out. * Go to your wp-config.php (located at WordPress root) and fix the path here: * define( ‘WPCACHEHOME’, ‘new-path-goes-here’ ); //Added by WP-Cache Manager * If you want to know the current path, [learn more here](http://www.htaccesstools.com/articles/full-path-to-file-using-php/) * [CarrieM](https://wordpress.org/support/users/carriem/) * (@carriem) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-broken-lets-fix/#post-3012372) * Hello! * I’m having this issue too. I have gone into wp-config.php and updated the path and advanced-cache.php and updated with the same path. I’m still getting the error so I must be doing something wrong. * I’m using the following path: * > ‘/[long name of server_installation]/[http://public_url.com]/[folder]/content/ > wp-content/plugins/wp-super-cache/’ * Is there something in the way I’m entering the path that is causing the issues? I have tried without the server/installation name and just the url preceding the folder path, but that doesn’t seem to work either. I’ve tried removing the last forward slash, but that doesn’t help. The ‘long name of the server’ is coming out of the error message I’m getting from WP-Super Cache. * I know just a tiny bit about coding, so any advice you have would be greatly appreciated! * Thanks! * [bestseostuff](https://wordpress.org/support/users/bestseostuff/) * (@bestseostuff) * [13 years, 4 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-broken-lets-fix/#post-3012380) * **Upgrading to:** WP 3.5.1 Super Cache 1.2 * [@carriem](https://wordpress.org/support/users/carriem/), * I was able to remove the Super Cache error message by using **hieu.nguyen** and** Donncha’s** posts. * **Open** wp-config.php in your web root. * **Add this line, under the other defined lines** * ``` define( 'WPCACHEHOME', 'path-goes-here' ); //Added by WP-Cache Manager ``` * The ‘path goes here’ is a full, absolute path to wp-cache-phase1.php * There is no **http://** in an absolute path. * It should be something like: * ``` '/home/public_html/wp-content/plugins/wp-super-cache/' ``` * The path (ends with wp-super-cache) should be displayed in that error message on the dashboard. * [@donncha](https://wordpress.org/support/users/donncha/), why are users debugging these messages? 😉 * [revixi5](https://wordpress.org/support/users/revixi5/) * (@revixi5) * [13 years, 4 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-broken-lets-fix/#post-3012382) * To me, the problem is cause by a change (by the hosting company) in the absolute path of the server. By following the instruction in the warning, I solve the problem. No need to touch the wp-config.php file. * Open the file : /wp-content/advanced-cache.php **Compare** the absolute path written in that file with **the one include in the warning message** (in WordPress dashboard). The warning message is giving you the new path, use it to fix the one in the advanced-cache.php file. * [revixi5](https://wordpress.org/support/users/revixi5/) * (@revixi5) * [13 years, 4 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-broken-lets-fix/#post-3012383) * UPDATE : I found an important detail. The file “advanced-cache.php” that is located OUTSIDE the PLUGINS folder, that is to say in the WP-CONTENT folder ** is not updated when updating the plugin**. So if you are using this plugin for a long time, it is possible that the code in this file differs from the current version (v1.2). * In older versions (for example v0.8.9.1), the absolute path is written in it directly. * ``` "; } if ( !include_once( '/YOUR ABSOLUTE PATH/wp-content/plugins/wp-super-cache/' . 'wp-cache-phase1.php' ) ) { if ( !@is_file( '/YOUR ABSOLUTE PATH/wp-content/plugins/wp-super-cache/' . 'wp-cache-phase1.php' ) ) { define( 'ADVANCEDCACHEPROBLEM', 1 ); register_shutdown_function( 'wpcache_broken_message' ); } } ?> ``` * In the new version (v1.2), that file only contains a link to the WordPress “wp- config.php”. So it would be better to update the contents of the “advanced-cache. php” found in WP-CONTENT folder with the following: * ``` "; } if ( false == defined( 'WPCACHEHOME' ) ) { define( 'ADVANCEDCACHEPROBLEM', 1 ); } elseif ( !include_once( WPCACHEHOME . 'wp-cache-phase1.php' ) ) { if ( !@is_file( WPCACHEHOME . 'wp-cache-phase1.php' ) ) { define( 'ADVANCEDCACHEPROBLEM', 1 ); } } if ( defined( 'ADVANCEDCACHEPROBLEM' ) ) register_shutdown_function( 'wpcache_broken_message' ); ?> ``` * And then you can check your “wp-config.php” file (at the root of WordPress) if it contains the absolute path of your server (the warning message usually contain the old and the new absolute path of your server). The line should be like this( with your absolute path): * `define('WPCACHEHOME', '/YOUR ABSOLUTE PATH/wp-content/plugins/wp-super-cache/');// Added by WP-Cache Manager` * Hope this help. * [J.Johnson](https://wordpress.org/support/users/jjohnsonindia/) * (@jjohnsonindia) * [13 years, 4 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-broken-lets-fix/#post-3012384) * Just Remove the following line from your wp-config.php ////// define(‘WPCACHEHOME’,‘/ YOUR ABSOLUTE PATH/wp-content/plugins/wp-super-cache/’ ); //Added by WP-Cache Manager ///// It’s may be available at the first line. * [Jadzia DeForest](https://wordpress.org/support/users/badkittystudios/) * (@badkittystudios) * [13 years, 4 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-broken-lets-fix/#post-3012386) * I was having the same issue. With WordPress 3.5.1 and WP Super Cache 1.2 you need to ignore the warning message instructions. You need to open your wp-config. php file in the root of your website. * Add in this code: `define( 'WPCACHEHOME', 'path-goes-here' ); //Added by WP- Cache Manager` * And the complete path is something like this: `'/home/public_html/wp-content/ plugins/wp-super-cache/'` * You do NOT need to include the file name: /wp-cache-phase1.php. It will just give you a bunch of error messages. * That’s it! * [michadair](https://wordpress.org/support/users/michadair/) * (@michadair) * [13 years, 4 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-broken-lets-fix/#post-3012387) * I hate to sound like an idiot, but I feel like I am trying to read a foreign language. I don’t know about code. I’m afraid to change anything for fear of causing more damage. * It sounds like badkittystudios has figured out my same problem. However her solution doesn’t make sense to me and I don’t know any web savvy people. Can someone be so nice as to explain step by step what I should do. Thank you so much for your time and patience with us newbies! * [revixi5](https://wordpress.org/support/users/revixi5/) * (@revixi5) * [13 years, 4 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-broken-lets-fix/#post-3012388) * You can not solve this problem using the WordPress dashboard. You have to edit the files located in your server. Do you have access to the file manager of your server (in your hosting control panel)? Or do you use a FTP software? * [michadair](https://wordpress.org/support/users/michadair/) * (@michadair) * [13 years, 3 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-broken-lets-fix/#post-3012389) * Not sure, I am using host gator. Do you know where I should look? Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/plugin-wp-super-cache-broken-lets-fix/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-wp-super-cache-broken-lets-fix/page/2/?output_format=md) The topic ‘[Plugin: WP Super Cache] broken, let's fix’ is closed to new replies. * ![](https://ps.w.org/wp-super-cache/assets/icon-256x256.png?rev=3506220) * [WP Super Cache](https://wordpress.org/plugins/wp-super-cache/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-super-cache/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-super-cache/) * [Active Topics](https://wordpress.org/support/plugin/wp-super-cache/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-super-cache/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-super-cache/reviews/) * 18 replies * 12 participants * Last reply from: [gwissen](https://wordpress.org/support/users/gwissen/) * Last activity: [12 years, 11 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-broken-lets-fix/page/2/#post-3012411) * Status: not resolved