Title: [Plugin: WP Super Cache] broken, let's fix
Last modified: August 20, 2016

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# [Plugin: WP Super Cache] broken, let's fix

 *  [Steve ZeeZee](https://wordpress.org/support/users/steve-zeezee/)
 * (@steve-zeezee)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-broken-lets-fix/)
 * Weeks now and I’m stiull wanting to get thiw plug in to work. WEEKS
 * Warning! WP Super Cache caching broken! The script advanced-cache.php could not
   load wp-cache-phase1.php.
 * Please edit /home2/steveza1/public_html/blog/wp-content/advanced-cache.php and
   make sure the path to /home2/steveza1/public_html/blog/wp-content/plugins/wp-
   super-cache/wp-cache-phase1.php is correct.
 * Do what? What does “make sure” mean? That’s like saying, Make sure you have the
   betsy hermosa gene. Do what?
 * [http://wordpress.org/extend/plugins/wp-super-cache/](http://wordpress.org/extend/plugins/wp-super-cache/)

Viewing 3 replies - 16 through 18 (of 18 total)

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 *  [revixi5](https://wordpress.org/support/users/revixi5/)
 * (@revixi5)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-broken-lets-fix/page/2/#post-3012390)
 * Here are the support infos for Hostgator.
 * **How to login into cPanel (control panel):**
    [http://support.hostgator.com/articles/how-to-log-into-cpanel](http://support.hostgator.com/articles/how-to-log-into-cpanel)**
   How to use the file manager:** [http://support.hostgator.com/articles/hosting-guide/lets-get-started/file-manager-getting-started](http://support.hostgator.com/articles/hosting-guide/lets-get-started/file-manager-getting-started)
 * Now you need to reach your website’s WordPress folder, open it, and edit the 
   file named: wp-config.php
 * Look for a line of code like this at the beginning (around line 15 to 20):
 * define(‘WPCACHEHOME’, ‘/YOUR ABSOLUTE PATH/wp-content/plugins/wp-super-cache/’);//
   Added by WP-Cache Manager
 * If it is not there, add it and replace the part “YOUR ABSOLUTE PATH” with your
   own path (given in the WordPress warning message).
    If that line of code is already
   there, just compare the “path” with the one given in the WordPress warning message,
   make sure it is the same.
 * Hope this will help.
 *  [hragavan](https://wordpress.org/support/users/hragavan/)
 * (@hragavan)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-broken-lets-fix/page/2/#post-3012401)
 * [http://wangweiqiang.net/warning-wp-super-cache-caching-broken-the-script-advanced-cache-php-could-not-load-wp-cache-phase1-php/](http://wangweiqiang.net/warning-wp-super-cache-caching-broken-the-script-advanced-cache-php-could-not-load-wp-cache-phase1-php/)
 * This worked for me!
 *  [gwissen](https://wordpress.org/support/users/gwissen/)
 * (@gwissen)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-broken-lets-fix/page/2/#post-3012411)
 * Like Steve ZeeZee, I was reluctant to ask BlueHost for help with this. I had 
   to call twice … the first tech support simply told me to look it up on the WordPress.
   org site. However, when I called back, I got a very patient and helpful person.
   He logged into the site and was able to get it working for me. Unfortunately,
   I don’t know exactly what he did. BlueHost tech support is wonderful!

Viewing 3 replies - 16 through 18 (of 18 total)

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The topic ‘[Plugin: WP Super Cache] broken, let's fix’ is closed to new replies.

 * ![](https://ps.w.org/wp-super-cache/assets/icon-256x256.png?rev=3506220)
 * [WP Super Cache](https://wordpress.org/plugins/wp-super-cache/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-super-cache/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-super-cache/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-super-cache/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-super-cache/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-super-cache/reviews/)

 * 18 replies
 * 12 participants
 * Last reply from: [gwissen](https://wordpress.org/support/users/gwissen/)
 * Last activity: [12 years, 11 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-broken-lets-fix/page/2/#post-3012411)
 * Status: not resolved