Title: [Plugin: WP Super Cache] cached files aren’t served
Last modified: August 19, 2016

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# [Plugin: WP Super Cache] cached files aren’t served

 *  [Ruriko](https://wordpress.org/support/users/ruriko/)
 * (@ruriko)
 * [17 years, 12 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-cached-files-arent-served/)
 * It doesn’t seem to use the cached files. In my cache stats it says I have 54 
   cached pages but I don’t see it being used. Every time I refresh my page it generates
   new stuff instead of using the cached page. What’s wrong? there are always files
   on my host but I don’t see it working!

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [MrBrian](https://wordpress.org/support/users/mrbrian/)
 * (@mrbrian)
 * [17 years, 12 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-cached-files-arent-served/#post-781266)
 * Same issue. On my WMPU install, the cached files just don’t get served. Inside
   of wp-content/cache/ there are files being created such as
    wp-cache-mydomain.
   com39ee02ce8db8690f39f1623b98fab502.html wp-cache-baldnesshair.mydomain.comdf740ae4f70d119e3efda13963608ed4.
   html
 * I’m not sure, but isn’t it supposed to go into the supercache directory? It’s
   weird, because it creates empty folders inside the supercache folder that mimick
   the site structure, but the .html files are stored in the root of wp-content/
   cache with just different md5 hashes in the filename.
 * The .htaccess auto-updating thing seems a little buggy too, i had to do it manually
   because it was cutting off half of the code or wiping the .htaccess completely.
 * I’ve double checked permissions/ownership on all directories and files and made
   sure i was logged out and cleared my cookies when testing a cached page. I’ve
   tried with supercache on and off also, still doesn’t served cached pages. I’ve
   made sure wp-config has the right define value and i even hardcoded the document
   root into the .htaccess file. All i can figure is either the .htaccess is not
   pointing to the cached files correctly or the cached files arent being stored
   in the right spot.
 *  [edelen](https://wordpress.org/support/users/edelen/)
 * (@edelen)
 * [17 years, 11 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-cached-files-arent-served/#post-781345)
 * Count me in, also. Several different computers with different OSes and browsers,
   and no cached pages are being served. The caching system is working, but browsing
   yields only dynamic pages.
 * Anyone got any ideas?
 *  [Donncha O Caoimh (a11n)](https://wordpress.org/support/users/donncha/)
 * (@donncha)
 * [17 years, 11 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-cached-files-arent-served/#post-781346)
 * Do your themes have closing html tags? That will stop pages being cached.
 * Or else you have some unusual hosting conditions or environment. Try hard coding
   the DOCUMENT_ROOT in the .htaccess. That may help.
 *  [bushtool](https://wordpress.org/support/users/bushtool/)
 * (@bushtool)
 * [17 years, 11 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-cached-files-arent-served/#post-781347)
 * Same issue here except my add-on domains work perfectly. Just the primary domain
   does not return wp-cache files. Super cache files work fine for non-registered/
   no-comment viewers.
 * I have tried everything imaginable to track down the problem. Different theme,
   uninstalling all the plugins, etc.
 * Just tried hard coding the document root, no change.
 * I have asked bluehost isp if it is an issue with their setup but they of course
   deem this to be a software issue outside of their scope.
 * Just about ready to leave well enough alone as I am tired of trying to figure
   this one out.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘[Plugin: WP Super Cache] cached files aren’t served’ is closed to new
replies.

 * 4 replies
 * 5 participants
 * Last reply from: [bushtool](https://wordpress.org/support/users/bushtool/)
 * Last activity: [17 years, 11 months ago](https://wordpress.org/support/topic/plugin-wp-super-cache-cached-files-arent-served/#post-781347)
 * Status: not resolved

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