Title: Cannot disable or delete
Last modified: August 31, 2016

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# Cannot disable or delete

 *  Resolved [bradavis](https://wordpress.org/support/users/bradavis/)
 * (@bradavis)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/plugin-wpbakery-visual-composer-cannot-disable-or-delete/)
 * Hey there,
 * I am currently trying and failing to disable and delete my version of WPBakery
   Visual Composer that came packaged with my WP Charming’s Construction WP theme.
 * The author updated the theme and with it, the visual composer. Allegedly, the
   new version (4.11.1 ((though I know 4.11.2 is also available))) makes it once
   again functional on WP 4.5 again. Issue is, when I attempt to update the plugin
   with the provided updated plugin from the author, I am told:
 * Unpacking the package…
    Installing the plugin… Destination folder already exists./
   srv/users/morfco/apps/morfco/public/wp-content/plugins/js_composer/ Plugin install
   failed.
 * Which, I understand, it still exists, but when I attempt to deactivate it so 
   that I may delete it for the new version, I get [this](http://imgur.com/wc4vFhm).
   As you can see, the deactivation does nothing and it remains activated. I have
   tried the bulk-action deactivation as well, resulting in the same circumstance.
   I need this plugin removed in order to progress. Any help on the matter would
   be highly appreciated.
 * Brad.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [bradavis](https://wordpress.org/support/users/bradavis/)
 * (@bradavis)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/plugin-wpbakery-visual-composer-cannot-disable-or-delete/#post-7273708)
 * Worth noting, I am not against personally purchasing the theme out of my own 
   wallet, but I still need this plugin removed before I can update it.
 *  Thread Starter [bradavis](https://wordpress.org/support/users/bradavis/)
 * (@bradavis)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/plugin-wpbakery-visual-composer-cannot-disable-or-delete/#post-7273738)
 * I’m marking this as resolved and here’s how I did it (I’ll put it in layman’s
   terms for people like me who have no bloody clue how to do this).
 * Step 1: download [filezilla](https://filezilla-project.org/)
    Step 2: find out
   your ftp info (host, username, password, and port#—I had to call my hosting service
   to find this information out) Step 3: Plug in that information into filezilla
   Step 4: Once the server has been connected to, locate the plugins folder (for
   me, it went: users>’username’>apps>’username’>public>wp-content>plugins) and 
   in that folder I found the plugin Step 5: And this step is daunting, but trust
   me: Right click and delete it. There’s going to be a massive amount of text flowing
   at this point, just wait it out and when it is done, you’ll see something along
   the lines of “process was successful”
 * NOTE: Avoid looking at your site at this point because it’s not going to be pretty.
 * Step 6: Log back into your admin>plugins, and reinstall your new updated plugin.
   Activate it, and boom! Hope this Helps!
 *  [jperr](https://wordpress.org/support/users/jperr/)
 * (@jperr)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/plugin-wpbakery-visual-composer-cannot-disable-or-delete/#post-7274034)
 * Just curious, when you deleted this and loaded the new plugin, did it keep all
   your content or did you have to replace it?
 *  Thread Starter [bradavis](https://wordpress.org/support/users/bradavis/)
 * (@bradavis)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/plugin-wpbakery-visual-composer-cannot-disable-or-delete/#post-7274035)
 * The content remains entact. Expect to have to tweak a few things here and there,
   but ultimately it’s not that big of a headache when all is said and done!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Cannot disable or delete’ is closed to new replies.

## Tags

 * [deactivate](https://wordpress.org/support/topic-tag/deactivate/)
 * [delete](https://wordpress.org/support/topic-tag/delete/)

 * 4 replies
 * 2 participants
 * Last reply from: [bradavis](https://wordpress.org/support/users/bradavis/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/plugin-wpbakery-visual-composer-cannot-disable-or-delete/#post-7274035)
 * Status: resolved

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