Title: [Plugin: Zendesk for WordPress] Remote authentication failed:
Last modified: August 20, 2016

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# [Plugin: Zendesk for WordPress] Remote authentication failed:

 *  [krazybear](https://wordpress.org/support/users/krazybear/)
 * (@krazybear)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/plugin-zendesk-for-wordpress-remote-authentication-failed/)
 * All settings done several times. Still, getting this error. Set up on 3.1 multi-
   site and activated as a “sitewide” plugin on the main site.
 * Remote authentication failed: Invalid data from remote login mechanism. Missing
   name, email, hash or timestamp.
 * Wish it could work, but can’t seem to make it go. Anybody have any ideas?
 * [http://wordpress.org/extend/plugins/zendesk/](http://wordpress.org/extend/plugins/zendesk/)

The topic ‘[Plugin: Zendesk for WordPress] Remote authentication failed:’ is closed
to new replies.

 * ![](https://ps.w.org/zendesk/assets/icon-256x256.png?rev=1522831)
 * [Zendesk Support for Wordpress](https://wordpress.org/plugins/zendesk/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/zendesk/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/zendesk/)
 * [Active Topics](https://wordpress.org/support/plugin/zendesk/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/zendesk/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/zendesk/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [krazybear](https://wordpress.org/support/users/krazybear/)
 * Last activity: [14 years, 8 months ago](https://wordpress.org/support/topic/plugin-zendesk-for-wordpress-remote-authentication-failed/)
 * Status: not resolved