Title: plugins arent working
Last modified: August 21, 2016

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# plugins arent working

 *  [WillieO](https://wordpress.org/support/users/willieo/)
 * (@willieo)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/plugins-arent-working-1/)
 * The shipping plug in isnt working so I cant sell anything since the shipping 
   isnt working . The paypal Pro plug in is also not working which is how I receive
   payments. Even paid support is horrible with woocommerce.
    Its a shame
 * [http://wordpress.org/plugins/woocommerce/](http://wordpress.org/plugins/woocommerce/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [vark](https://wordpress.org/support/users/vark/)
 * (@vark)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/plugins-arent-working-1/#post-4047491)
 * Hi,
    Need more info to see if we can help. Has the shop and various plugins ever
   worked? If so, what was the last action done prior to the loss of function?
 *  Thread Starter [WillieO](https://wordpress.org/support/users/willieo/)
 * (@willieo)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/plugins-arent-working-1/#post-4047614)
 * Heres the site
    [http://boatparts.us](http://boatparts.us) The USPS shipping 
   plug in worked for several months. Now its not working again and hasnt since 
   even before WP 3.6 Also there is an update for PayPal Pro that sometimes shows
   in my “installed plugins” area of the dashboard and other times it doesnt. The
   USPS plugin is showing shipping prices even before they input a zip code or before
   they click the calculate shipping buttton. The shipping prices its showing are
   wrong also, which is odd since this info is supposed to come from the USPS API
   Any help would be apprteciated
 *  [vark](https://wordpress.org/support/users/vark/)
 * (@vark)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/plugins-arent-working-1/#post-4047656)
 * Hmmmm… a live site with issues presents a whole different problem.
 * The standard debug method would be to turn off all plugins except woo, usps and
   paypal pro, and switch to the 2012 theme, and retest. If successful, then roll
   in all the plugins/theme one by one until the issue is found.
 * Assuming that either you’re not willing to do this in a production site, or the
   problem turns out to be WOO-related, a different approach would be called for.
 * Create a fresh, new wordpress test environment, using WP 3.6+ . Install your 
   theme and the woo plugins, create some test data, redo the test from above.
 * If that’s no help, recreate the WP environment anew, again. This time use an 
   older version of WP (say 3.4 or 3.5) and older versions of woo, etc. Redo the
   data creation and tests. If good, roll 1 variable to current (start with WP itself)
   and retest. Rinse and repeat.
 * Pain the hind quarters, but comprehensive…

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘plugins arent working’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [vark](https://wordpress.org/support/users/vark/)
 * Last activity: [12 years, 9 months ago](https://wordpress.org/support/topic/plugins-arent-working-1/#post-4047656)
 * Status: not resolved