Plugin’s dashboard display problem

  • Resolved arthrnvrn

    (@arthrnvrn)


    6 years, 6 months ago

    Hello there,

    For any reasons the plugin’s dashboard is displaying strangely :
    → https://imgur.com/a/b9SisxM

    I’m running :
    → WordPress 5.3
    → GeneratePress 2.4.1

    I’ve already tried :
    → Change active theme
    → Disable all plugins

    Nothing changed.

    Also, the “Rate WP Mega Menu” banner can’t be closed.

    Any idea?

    Thanks,
    Arthur

Viewing 5 replies - 1 through 5 (of 5 total)
  • Md. Mehedi Hasan

    (@mehedih)

    6 years, 6 months ago

    Hi Arthur,

    I apologize for the delay. I have tried to reproduce the issue but I can’t manage. It will be pleasing for us if you can email us at support at themeum dot com.

    Hopefully, we will have a solution for you very soon.

    Thanks

    Thread Starter arthrnvrn

    (@arthrnvrn)

    6 years, 5 months ago

    I’ve tried with another website running this theme.

    It seems that WP Mega Menu works poorly with GeneretaPress.

    Any fix?

    Md. Mehedi Hasan

    (@mehedih)

    6 years, 5 months ago

    Hi Arthur,

    Good to see you again. I’m having trouble understanding the mentioned issue and possible solution without checking your site. Can you please forward your site link to get the solution faster?

    Thanks

    Thread Starter arthrnvrn

    (@arthrnvrn)

    6 years, 4 months ago

    Hello there,

    The error is due to a conflict with WP Maintenance Mode plugin from Designmodo.

    Once is turned off it works well.

    ++

    FahimMurshed

    (@fahimmurshed)

    6 years, 4 months ago

    That’s true @arthrnvrn.
    I have checked and face the same issue.

    I’ll inform our dev team about this.

Viewing 5 replies - 1 through 5 (of 5 total)

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