Title: Plugins install
Last modified: June 12, 2017

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# Plugins install

 *  [tal262](https://wordpress.org/support/users/tal262/)
 * (@tal262)
 * [8 years, 12 months ago](https://wordpress.org/support/topic/plugins-install/)
 * _[ Moderator note: [moved to Fixing WordPress](https://wordpress.org/support/topic/please-use-how-to-and-troubleshooting-if-you-have-problems-after-installation/).]_
 * Hello,
    I have just installed wordpress on a new domain, for some reason it won’t
   find me the plugins I usually use, it says: No plugins match your request, although
   I know for sure that they exist. I haven’t done anything in my site yet, what
   am I missing?

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Moderator [tobifjellner (Tor-Bjorn “Tobi” Fjellner)](https://wordpress.org/support/users/tobifjellner/)
 * (@tobifjellner)
 * [8 years, 12 months ago](https://wordpress.org/support/topic/plugins-install/#post-9219671)
 * Perhaps the web server isn’t able to contact the internet? If you open the main
   admin page and look at the news/events widget, does it show you any information
   gathered from the internet?
    You could check that with your hosting provider.
 * And here’s a work-around:
    You may download the plugin you want as a zip-file
   from WordPress.org, next, go to Plugins – Add New and click on the upload button
   near the top and upload this zip file. Alternatively, you can unzip the plugin
   file in your own computer and upload the folder with the plugin-slug-name and
   all its contents to wp-content/plugins
 * But if your server doesn’t let you contact the internet, then many plugins won’t
   work. Akismet, as an example, relies on communication with a network of spam 
   detection servers.
 *  Thread Starter [tal262](https://wordpress.org/support/users/tal262/)
 * (@tal262)
 * [8 years, 12 months ago](https://wordpress.org/support/topic/plugins-install/#post-9219683)
 * On Appearance -> widgets, it gives me :
    “Allow MonsterInsights to track plugin
   usage? Opt-in to tracking and our newsletter to stay informed of the latest changes
   to MonsterInsights and help us ensure compatibility allow – do not allow”
 * is that what you mean?
 *  Moderator [tobifjellner (Tor-Bjorn “Tobi” Fjellner)](https://wordpress.org/support/users/tobifjellner/)
 * (@tobifjellner)
 * [8 years, 12 months ago](https://wordpress.org/support/topic/plugins-install/#post-9219716)
 * Hmm. Obviously you **have** managed to install some plugin. So I guess your server
   does have connection with the internet.
 * So then the question is what you’re searching for, and how.
 * If you’re looking for a plugin that for some reason is hidden or deleted in the
   directory (Author took it down, or the plugin review team did it due to security
   issues…), then you won’t find it.
 * The text you’re referring to is about whether you’re OK with their plugin “phoning
   home” with information about how you use that plugin. It’s up to you, really.
 *  Thread Starter [tal262](https://wordpress.org/support/users/tal262/)
 * (@tal262)
 * [8 years, 12 months ago](https://wordpress.org/support/topic/plugins-install/#post-9219780)
 * ok, so my website do have a connection to the internet, but it still can’t find
   new plug ins.
    I go to plugins -> add new, then search in the search box, and
   it won’t find anything, no matter what I write there
 *  Moderator [tobifjellner (Tor-Bjorn “Tobi” Fjellner)](https://wordpress.org/support/users/tobifjellner/)
 * (@tobifjellner)
 * [8 years, 12 months ago](https://wordpress.org/support/topic/plugins-install/#post-9219787)
 * So how did you install MonsterInsights? You said you were on a clean installation…
   
   If you’ve used some web hosts one-click-install, then they may have altered some
   things.
 *  Thread Starter [tal262](https://wordpress.org/support/users/tal262/)
 * (@tal262)
 * [8 years, 12 months ago](https://wordpress.org/support/topic/plugins-install/#post-9219803)
 * Yes I did on-click-install, you say they may blocked the access to plug-ins?
 *  Moderator [tobifjellner (Tor-Bjorn “Tobi” Fjellner)](https://wordpress.org/support/users/tobifjellner/)
 * (@tobifjellner)
 * [8 years, 12 months ago](https://wordpress.org/support/topic/plugins-install/#post-9219820)
 * No. I’m saying that your web host obviously have changed some things in the installation.
   Obviously, I don’t know what exactly they have done, but it’s possible that they’ve
   done something (on purpose or by mistake) that disturbs search for new plugins).
 * I guess a good next step is to contact your web hosting company.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Plugins install’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 7 replies
 * 2 participants
 * Last reply from: [tobifjellner (Tor-Bjorn “Tobi” Fjellner)](https://wordpress.org/support/users/tobifjellner/)
 * Last activity: [8 years, 12 months ago](https://wordpress.org/support/topic/plugins-install/#post-9219820)
 * Status: not resolved

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