Title: [Plugins] WordPress.com Stats problem
Last modified: August 19, 2016

---

# [Plugins] WordPress.com Stats problem

 *  [ray913](https://wordpress.org/support/users/ray913/)
 * (@ray913)
 * [17 years, 11 months ago](https://wordpress.org/support/topic/plugins-wordpresscom-stats-problem-1/)
 * Hi,
    I am using wordpress 2.5.1 with a plugin “WordPress.com Stats”. After I 
   activate the plugin and enter my own API key, it returns with the following message
 * > The owner of that API Key (luvingmkh) is not on the access list for this blog(
   > 3356238). To be added to the access list, you must contact support.
 * I have got no idea on how to be added to the access list. I have tried with another
   API key by creating another blog by myself, yet I get the same result.
    It is
   hoped that someone could give me a solution on this.
 * regards,
    ray

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [ray913](https://wordpress.org/support/users/ray913/)
 * (@ray913)
 * [17 years, 11 months ago](https://wordpress.org/support/topic/plugins-wordpresscom-stats-problem-1/#post-785607)
 * Anyone?
 *  [Sheri Grey](https://wordpress.org/support/users/designsimply/)
 * (@designsimply)
 * [17 years, 11 months ago](https://wordpress.org/support/topic/plugins-wordpresscom-stats-problem-1/#post-785639)
 * Strange, are you *sure* you are using the correct API key? Also, do you use wordpress.
   com for anything other than just to get an API key?
 *  Thread Starter [ray913](https://wordpress.org/support/users/ray913/)
 * (@ray913)
 * [17 years, 11 months ago](https://wordpress.org/support/topic/plugins-wordpresscom-stats-problem-1/#post-785763)
 * Yes, I have tried two API keys each from two of my accounts (one for testing 
   purpose). But neither of them is suitable.
 * For one of the accounts, I use wordpress.com for nothing except that I want to
   get an API key.
    For the other one, I use wordpress.com for both blogging and
   an API key.
 * Thanks. You are the only one trying to give me a solution.
 *  [lisamwise](https://wordpress.org/support/users/lisamwise/)
 * (@lisamwise)
 * [17 years, 11 months ago](https://wordpress.org/support/topic/plugins-wordpresscom-stats-problem-1/#post-785791)
 * I had the same problem. You will need to contact [support@wordpress.com](https://wordpress.org/support/topic/plugins-wordpresscom-stats-problem-1/support@wordpress.com?output_format=md)
   to get the issue resolved. Explain the situation in detail with the usernames
   for each of the WordPress accounts you are using and the site you are trying 
   to use the API key on.
 * This appears to be something they have to allow on their end.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘[Plugins] WordPress.com Stats problem’ is closed to new replies.

## Tags

 * [api](https://wordpress.org/support/topic-tag/api/)
 * [key](https://wordpress.org/support/topic-tag/key/)
 * [Stats](https://wordpress.org/support/topic-tag/stats/)

 * 4 replies
 * 3 participants
 * Last reply from: [lisamwise](https://wordpress.org/support/users/lisamwise/)
 * Last activity: [17 years, 11 months ago](https://wordpress.org/support/topic/plugins-wordpresscom-stats-problem-1/#post-785791)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics