Title: PO number does not show on completed orders
Last modified: May 18, 2023

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# PO number does not show on completed orders

 *  Resolved [Adam Wilson](https://wordpress.org/support/users/adamalexanderw/)
 * (@adamalexanderw)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/po-number-does-not-show-on-completed-orders/)
 * Hi Gareth,
 * Thanks for your work on the plugin so far. When I complete an order for some 
   reason the PO number no longer shows in the admin panel.
 * Is this expected behaviour?
 * Cheers

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [gazchap](https://wordpress.org/support/users/gazchap/)
 * (@gazchap)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/po-number-does-not-show-on-completed-orders/#post-16756811)
 * No, not expected behaviour. What version of WordPress and WooCommerce are you
   using, please?
 *  Thread Starter [Adam Wilson](https://wordpress.org/support/users/adamalexanderw/)
 * (@adamalexanderw)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/po-number-does-not-show-on-completed-orders/#post-16756959)
 * Woocommerce 7.7.0
   WordPress 6.2.2
 * I entered trouble shooting mode on the default theme and only enabled Woocommerce
   and this plugin and the PO numbers still weren’t there on completed orders.
 * Thanks
 *  Plugin Author [gazchap](https://wordpress.org/support/users/gazchap/)
 * (@gazchap)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/po-number-does-not-show-on-completed-orders/#post-16760648)
 * ![](https://i0.wp.com/i.imgur.com/fuPdWYr.png?ssl=1)
 * I’ve tested on my copy of WordPress, running 6.2.2 and WooCommerce 7.7.0, and
   this is what appears in the admin area.
 * I’m not sure how you could be experiencing anything differently based on this.
   When did it start happening? Do you have instances where orders do show the PO
   number in the admin?
 *  Thread Starter [Adam Wilson](https://wordpress.org/support/users/adamalexanderw/)
 * (@adamalexanderw)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/po-number-does-not-show-on-completed-orders/#post-16761525)
 * So the PO number is there when the order is created and has the processing status.
   But once the order is set to complete the PO number vanishes in admin panel, 
   if I put the status back to processing it doesn’t come back.
 * There is definitely PO numbers set as well as they are shown in the order confirmation
   email.
 *  Plugin Author [gazchap](https://wordpress.org/support/users/gazchap/)
 * (@gazchap)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/po-number-does-not-show-on-completed-orders/#post-16761796)
 * Ah, OK. Apologies, I misunderstood the issue. This still isn’t expected behaviour
   though, I’ll have to investigate further.
 *  Plugin Author [gazchap](https://wordpress.org/support/users/gazchap/)
 * (@gazchap)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/po-number-does-not-show-on-completed-orders/#post-16764219)
 * Thanks for the report, I’ve just released an update (v3.1) to fix this bug!
 *  Thread Starter [Adam Wilson](https://wordpress.org/support/users/adamalexanderw/)
 * (@adamalexanderw)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/po-number-does-not-show-on-completed-orders/#post-16764420)
 * Just re-read the initial question and it wasn’t clear at all! Sorry!
 * Thanks for the update – I will check once a new order has been received.
 * There is one other small thing, any orders that have been completed and lost 
   the PO number still don’t have it there after the update. Is there any way to
   get them back?
 * Cheers!
 *  Plugin Author [gazchap](https://wordpress.org/support/users/gazchap/)
 * (@gazchap)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/po-number-does-not-show-on-completed-orders/#post-16764473)
 * Unfortunately not — at least, not automatically. If you still have the order 
   confirmation emails for each one with the PO number included, you could manually
   edit the information to add the PO number back on to each one.
 * Apologies for the inconvenience.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘PO number does not show on completed orders’ is closed to new replies.

 * ![](https://ps.w.org/gazchaps-woocommerce-purchase-order-payment-gateway/assets/
   icon-256x256.png?rev=1848421)
 * [GazChap's WooCommerce Purchase Order Payment Gateway](https://wordpress.org/plugins/gazchaps-woocommerce-purchase-order-payment-gateway/)
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## Tags

 * [completed](https://wordpress.org/support/topic-tag/completed/)
 * [number](https://wordpress.org/support/topic-tag/number/)
 * [po](https://wordpress.org/support/topic-tag/po/)

 * 8 replies
 * 2 participants
 * Last reply from: [gazchap](https://wordpress.org/support/users/gazchap/)
 * Last activity: [2 years, 10 months ago](https://wordpress.org/support/topic/po-number-does-not-show-on-completed-orders/#post-16764473)
 * Status: resolved