Title: Points interface missing Points Type Data
Last modified: January 27, 2025

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# Points interface missing Points Type Data

 *  Resolved [herrkamper](https://wordpress.org/support/users/herrkamper/)
 * (@herrkamper)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/points-interface-missing-points-type-data/)
 * Hi ! I recently activated the plugin for our website and it seems there is some
   missing blocks. For example when I edit points type, I do not have the Points
   Type Data as shown in the tutorial video.
 * I’m using WP 6.7.1, everything is up to date and I tried to desactivate some 
   editor related plugins like Advanced Editor Tools but no can do. I tried also
   on different browsers like Chrome, Firefox and Edge, same result.
 * Tell me if I can provide any other information ^^

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Contributor [Tino Calvo](https://wordpress.org/support/users/tinocalvo/)
 * (@tinocalvo)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/points-interface-missing-points-type-data/#post-18267391)
 * Hi [@herrkamper](https://wordpress.org/support/users/herrkamper/),
 * I would be more than happy to assist you today.
 * Please, check that you have the Points Type Data element checked in the “Screen
   options” tab you can find in the top right corner of the screen. If it isn’t 
   checked, checking it will show the “Points Type Data” Element.
 * Hope it helps!
 *  Thread Starter [herrkamper](https://wordpress.org/support/users/herrkamper/)
 * (@herrkamper)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/points-interface-missing-points-type-data/#post-18267415)
 * Hi [@tinocalvo](https://wordpress.org/support/users/tinocalvo/) Thanks for following
   up, I checked but the Points Type Data element is not even appearing in the tab,
   here is a screenshot to show you how it looks like (in french)
 * ![](https://i0.wp.com/i.postimg.cc/gcfNbM4T/Points-issue-2025-01-27-130655.jpg?
   ssl=1)
 *  Plugin Contributor [Tino Calvo](https://wordpress.org/support/users/tinocalvo/)
 * (@tinocalvo)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/points-interface-missing-points-type-data/#post-18267659)
 * Hi [@herrkamper](https://wordpress.org/support/users/herrkamper/) ,
 * This is a very strange behaviour, have you tried to perform a conflict test?
   
   There is an explanation about how to perform this: [https://gamipress.com/docs/troubleshooting/theme-and-plugins-conflict-test/](https://gamipress.com/docs/troubleshooting/theme-and-plugins-conflict-test/)
 *  Thread Starter [herrkamper](https://wordpress.org/support/users/herrkamper/)
 * (@herrkamper)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/points-interface-missing-points-type-data/#post-18267883)
 * I tried to deactivate every plugin and also changed the theme to the default 
   one, but the problem remains, even if I uninstall/reinstall Gamipress
 *  Plugin Contributor [Tino Calvo](https://wordpress.org/support/users/tinocalvo/)
 * (@tinocalvo)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/points-interface-missing-points-type-data/#post-18269749)
 * Hi [@herrkamper](https://wordpress.org/support/users/herrkamper/) ,
 * Please, check if you have any custom code and try deactivating it.
 * If that does not help solving the issue, please try installing GamiPress in a
   staging site and trying again.
 * Hope it helps!
 *  [maevalune](https://wordpress.org/support/users/maevalune/)
 * (@maevalune)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/points-interface-missing-points-type-data/#post-18336823)
 * Hi have the same issue, I have deactivated and reactivated plugins. As well, 
   everything is checked in Screen option. What’s the solution?
 * [@tinocalvo](https://wordpress.org/support/users/tinocalvo/) Has it been resolved
   for you?
    -  This reply was modified 1 year, 2 months ago by [maevalune](https://wordpress.org/support/users/maevalune/).
 *  Plugin Contributor [Tino Calvo](https://wordpress.org/support/users/tinocalvo/)
 * (@tinocalvo)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/points-interface-missing-points-type-data/#post-18338373)
 * Hi [@maevalune](https://wordpress.org/support/users/maevalune/) ,
 * This problem can be occasionated by a conflict with a plugin or theme that you
   have installed in your WordPress or due to some custom code that is also conflicting
   with the behaviour of GamiPress.
 *  I recommend you to perform a conflict test and delete or deactivate any custom
   code you have in your installation to see where this problem is coming from.
 * Hope it helps!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Points interface missing Points Type Data’ is closed to new replies.

 * ![](https://ps.w.org/gamipress/assets/icon-256x256.png?rev=1699714)
 * [GamiPress - Gamification plugin to reward points, achievements, badges & ranks in WordPress](https://wordpress.org/plugins/gamipress/)
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 * 7 replies
 * 3 participants
 * Last reply from: [Tino Calvo](https://wordpress.org/support/users/tinocalvo/)
 * Last activity: [1 year, 2 months ago](https://wordpress.org/support/topic/points-interface-missing-points-type-data/#post-18338373)
 * Status: resolved