Title: Poor browser support Last modified: November 23, 2021 --- # Poor browser support * [ArtistScope](https://wordpress.org/support/users/artistscope/) * (@artistscope) * [4 years, 6 months ago](https://wordpress.org/support/topic/poor-browser-support/) * 1. Only works in browsers forked from Chrome. 2. Requires special Codec. 3. Right-click menu offers options not desirable for protected video. Viewing 8 replies - 1 through 8 (of 8 total) * [siddhantvdo](https://wordpress.org/support/users/siddhantvdo/) * (@siddhantvdo) * [4 years, 6 months ago](https://wordpress.org/support/topic/poor-browser-support/#post-15106092) * 1. We use Google Widevine DRM security and Apple Fairplay DRM security compatible with Chrome, Edge, Firefox,Safari browsers. If you are a browser and want to have the support, you need to contact Google and get Widevine DRM license yourself, It is not in our control. 2. Right click menu does not decrease any security. 3. We use open source protocols like Dash. 4. Forcefully a negative review without any reason is given by you because you are a competing company to us, very unprofessional. * Thread Starter [ArtistScope](https://wordpress.org/support/users/artistscope/) * (@artistscope) * [4 years, 6 months ago](https://wordpress.org/support/topic/poor-browser-support/#post-15107807) * We are not a competing at all. You provide a video hosting service and we provide copy protection software… two different fish swimming in different oceans. * I had to review this service because a client found that it did not work in our web browser. I found the reason and also found that it does not work in Firefox. The conclusion was that he did not need your service. * Widevine is of no interest whatsoever. * Enabling use of the right-click menu is a major hole in any media security solution. - This reply was modified 4 years, 6 months ago by [ArtistScope](https://wordpress.org/support/users/artistscope/). - This reply was modified 4 years, 6 months ago by [ArtistScope](https://wordpress.org/support/users/artistscope/). * [siddhantvdo](https://wordpress.org/support/users/siddhantvdo/) * (@siddhantvdo) * [4 years, 6 months ago](https://wordpress.org/support/topic/poor-browser-support/#post-15108332) * It works in on updated firefox browser , and for it to work on your browser, you have to contact Google Widevine team and get the license, vdocipher is not at fault. Please do not spread wrong information about us without trialling the product. - This reply was modified 4 years, 6 months ago by [siddhantvdo](https://wordpress.org/support/users/siddhantvdo/). * Thread Starter [ArtistScope](https://wordpress.org/support/users/artistscope/) * (@artistscope) * [4 years, 6 months ago](https://wordpress.org/support/topic/poor-browser-support/#post-15109844) * Firefox developer version 85 only sees a message about “Device/browser does not support premium content”. * We have no need to support Widevine as our browser is designed to support our site protection software. However if you want to use our browser to improve the protection that you currently provide, you are most welcome to purchase a licence to fork the Windows, Mac, Android and iOS versions. * [siddhantvdo](https://wordpress.org/support/users/siddhantvdo/) * (@siddhantvdo) * [4 years, 6 months ago](https://wordpress.org/support/topic/poor-browser-support/#post-15110061) * Your firefox is very old and not updated, the latest versions are 93, 94. DRM is supported on latest 3-4 browser versions. We have a tutorial explaining this– [https://www.vdocipher.com/blog/drm-compatibility-explanation/](https://www.vdocipher.com/blog/drm-compatibility-explanation/) * We are a DRM provider and DRM is not supported by Artiscope, so no point in using. The issue is in your browser and you are wrongly giving us 1 rating when our system works fine on all popular browser. I will make sure to tell of this to some of your customer when they come again to us unless you remove this wrong reveiw. - This reply was modified 4 years, 6 months ago by [siddhantvdo](https://wordpress.org/support/users/siddhantvdo/). * Thread Starter [ArtistScope](https://wordpress.org/support/users/artistscope/) * (@artistscope) * [4 years, 6 months ago](https://wordpress.org/support/topic/poor-browser-support/#post-15110092) * This is not the place to discuss our web browser, but seeing as you persist in insulting us, our web browser does support DRM but not Widevine. Instead we have been using our own DRM since 2008 which is superior in too many ways to list here. In short it provides total control over all aspects with immediate effect on any changes made by the author, even on media already saved to the user’s computer… and it cannot be exploited. * Our browser was developed to support DRM and copy protection as a more secure alternative because all other browsers failed. * [siddhantvdo](https://wordpress.org/support/users/siddhantvdo/) * (@siddhantvdo) * [4 years, 6 months ago](https://wordpress.org/support/topic/poor-browser-support/#post-15110320) * You have complained and given us 1 start because our videos do not work on your browser but you yourself know that you need to get Widevine DRM from Google to make it work. Does netflix, Amazon prime etc. work on your browser ? Ofcourse not, then why blaming us. * Thread Starter [ArtistScope](https://wordpress.org/support/users/artistscope/) * (@artistscope) * [4 years, 6 months ago](https://wordpress.org/support/topic/poor-browser-support/#post-15111464) * Widevine is not a solution that we can recommend. I gave one star because that was the minimum permitted. Your solution has limitations. By using popular web browsers that are designed at cross purpose for copy protection there is no copy protection. Disabling the context menu and removing right-click menu options is easy to do. Do that and your solution may look a little more professional. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Poor browser support’ is closed to new replies. * ![](https://ps.w.org/vdocipher/assets/icon-256x256.png?rev=1684116) * [VdoCipher: Secure Video Player and Hosting](https://wordpress.org/plugins/vdocipher/) * [Frequently Asked Questions](https://wordpress.org/plugins/vdocipher/#faq) * [Support Threads](https://wordpress.org/support/plugin/vdocipher/) * [Active Topics](https://wordpress.org/support/plugin/vdocipher/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/vdocipher/unresolved/) * [Reviews](https://wordpress.org/support/plugin/vdocipher/reviews/) * 8 replies * 2 participants * Last reply from: [ArtistScope](https://wordpress.org/support/users/artistscope/) * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/poor-browser-support/#post-15111464)