Title: Poor documentation, update error
Last modified: January 13, 2019

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# Poor documentation, update error

 *  [littledove22](https://wordpress.org/support/users/littledove22/)
 * (@littledove22)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/poor-documentation-update-error/)
 * No mention of this error in developer’s website or elsewhere online. “Update 
   Failed: The update cannot be installed because we will be unable to copy some
   files. This is usually due to inconsistent file permissions.”
 * Very disappointing after spending so much time setting it up. Why create this
   kind of error message without including how to fix it in your website? So glad
   I didn’t purchase premium version.
 * Even a google search does not produce a fix for the error.
    -  This topic was modified 7 years, 4 months ago by [littledove22](https://wordpress.org/support/users/littledove22/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [etruel](https://wordpress.org/support/users/etruel/)
 * (@etruel)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/poor-documentation-update-error/#post-11085104)
 * Hi littledove22,
    Thanks for your feedback. I can see you don’t understand anything
   or this review is a fake. If you only asked for help you could receive support
   for free.
 * BTW, the error is from your server or the poor installation of your WordPress.
   Nothing related with the plugin.
 * Cheers
 *  [Michael](https://wordpress.org/support/users/mgparisi/)
 * (@mgparisi)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/poor-documentation-update-error/#post-11096358)
 * Wow, I can imagine how LittleDove feels cause Im experiencing the same problems.
   Also, this blame the customer attitude is not appreciated. Take the complaint
   and offer some help. And stop insulting your customers.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Poor documentation, update error’ is closed to new replies.

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 * Last reply from: [Michael](https://wordpress.org/support/users/mgparisi/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/poor-documentation-update-error/#post-11096358)