Title: Poor interface, zero communication/support
Last modified: December 1, 2020

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# Poor interface, zero communication/support

 *  [aballagh](https://wordpress.org/support/users/aballagh/)
 * (@aballagh)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/poor-interface-zero-communication-support/)
 * Hoped the Pro version would allow me to easily add some features to maps created
   in Mapbox, but it really didn’t provide the functionality I was hoping for.
    
   As a consequence, after giving the Pro version a go for about 20 minutes and 
   realizing that it wasn’t going to provide the features that I needed, I requested
   a refund. After repeated requests with no answer and no refund all I am left 
   with is providing this review. I wouldn’t recommend paying for this plugin, and
   given the lack of responsiveness to a customer, I would be very reluctant to 
   put any faith in support from this company.

Viewing 1 replies (of 1 total)

 *  Plugin Support [Support Ole](https://wordpress.org/support/users/trsupsys/)
 * (@trsupsys)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/poor-interface-zero-communication-support/#post-13740350)
 * Hello, [@aballagh](https://wordpress.org/support/users/aballagh/)
    Thanks for
   your feedback.
 * Unfortunately, we don’t see a ticket from you.
    The Zendesk Support system may
   have crashed. Please write to us again. We will definitely help you or refund
   your funds.
 * Best regards,
    Ole

Viewing 1 replies (of 1 total)

The topic ‘Poor interface, zero communication/support’ is closed to new replies.

 * ![](https://ps.w.org/google-maps-easy/assets/icon-256x256.png?rev=1086633)
 * [Easy Google Maps](https://wordpress.org/plugins/google-maps-easy/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-maps-easy/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-maps-easy/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/google-maps-easy/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-maps-easy/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Support Ole](https://wordpress.org/support/users/trsupsys/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/poor-interface-zero-communication-support/#post-13740350)