Title: POOR PLUGIN
Last modified: April 12, 2026

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# POOR PLUGIN

 *  [mikej851](https://wordpress.org/support/users/mikej851/)
 * (@mikej851)
 * [1 month, 4 weeks ago](https://wordpress.org/support/topic/poor-plugin-35/)
 * Having same issue as below review. Forces you to verify an email address (seems
   an unnecessary step). Once verified, it forces you through the same process. 
   Each time telling you the email address is already verified. Don’t think there
   is active support on this app as the last poor review about the same thing was
   over 5 days ago. Recommending to avoid.

Viewing 1 replies (of 1 total)

 *  Plugin Support [manuramas](https://wordpress.org/support/users/manuramas/)
 * (@manuramas)
 * [1 month, 4 weeks ago](https://wordpress.org/support/topic/poor-plugin-35/#post-18878909)
 * Hi [@mikej851](https://wordpress.org/support/users/mikej851/),
 * Sorry you’re running into that email verification loop — that’s definitely not
   the experience we want you to have. We’d love to get this sorted out for you 
   directly.
 * Could you send us an email at [support@smashballoon.com](https://wordpress.org/support/topic/poor-plugin-35/support@smashballoon.com?output_format=md)?
   To help us troubleshoot quickly, please also include your System Info — here’s
   how to grab it: [https://smashballoon.com/doc/how-to-get-system-info/](https://smashballoon.com/doc/how-to-get-system-info/)
 * We’ll be happy to dig in from there.
 * — The Smash Balloon Team

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [manuramas](https://wordpress.org/support/users/manuramas/)
 * Last activity: [1 month, 4 weeks ago](https://wordpress.org/support/topic/poor-plugin-35/#post-18878909)