Title: Poor setup instructions
Last modified: June 11, 2024

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# Poor setup instructions

 *  [elementscreatives](https://wordpress.org/support/users/elementscreatives/)
 * (@elementscreatives)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/poor-setup-instructions-2/)
 * Poor setup instructions, very difficult to use in sandbox mode or live mode.
 * I couldn’t understand the information I am entering is to create a WooPayments
   account or Stripe account (which I already have).
 * Please put your self in the shoes of the user and you will see that the setup
   is lacking clear steps and informations.

Viewing 1 replies (of 1 total)

 *  Plugin Support [francoishvz a11n](https://wordpress.org/support/users/francoishvz/)
 * (@francoishvz)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/poor-setup-instructions-2/#post-17823062)
 * Hi there!
 * Thanks for getting in touch with us.
 * > I couldn’t understand the information I am entering is to create a WooPayments
   > account or Stripe account (which I already have).
 * I’m sorry to hear you had some trouble with setting up your WooPayments account.
   
   WooPayments was [built in partnership with Stripe](https://woocommerce.com/document/payments/built-in-partnership-with-stripe/)
   so when you signup, a Stripe Express account is automatically created for you
   behind the scenes.If you already have a Stripe Standard account then we often
   recommend using [Stripe](https://woocommerce.com/products/stripe/?aff=10486&cid=1131038)
   for WooCommerce and link it to your active account.
 * > Please put your self in the shoes of the user and you will see that the setup
   > is lacking clear steps and informations.
 * We are constantly trying to improve WooPayments so we really appreciate your 
   feedback on the account creation process.
 * Feel free to get in touch if you have any other questions!

Viewing 1 replies (of 1 total)

The topic ‘Poor setup instructions’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-payments/assets/icon-256x256.png?rev=3234740)
 * [WooPayments: Integrated WooCommerce Payments](https://wordpress.org/plugins/woocommerce-payments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-payments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-payments/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-payments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-payments/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-payments/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [francoishvz a11n](https://wordpress.org/support/users/francoishvz/)
 * Last activity: [1 year, 12 months ago](https://wordpress.org/support/topic/poor-setup-instructions-2/#post-17823062)