Title: Poor Software, Poor Support
Last modified: October 29, 2021

---

# Poor Software, Poor Support

 *  [Olive & Lake](https://wordpress.org/support/users/oliveandlake/)
 * (@oliveandlake)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/poor-software-poor-support/)
 * I have never experienced anything like this in all my years of working in WordPress.
   The plugin is slow, bloated and buggy. It just about does what it says it can
   do, but it takes a lot to get it going.
 * To make matters worse, the company behind it WC Lovers, offer absolutely no support
   even when paying for the addons. They talk about how they have great support,
   but the reality is that they won’t answer. If you’re lucky to get an answer, 
   you get a rude reply without any common courtesy and telling you that you’ve 
   done something wrong. They have no interest in helping, no interest in anything.
   Even if you report a bug, their standard reply is ‘you need to hire a developer’.
   No…. You need to fix your plugin.
 * I get the feeling they’re all about adding new features instead of fixing what
   ever bloaty buggy rubbish they already have.
    -  This topic was modified 4 years, 7 months ago by [Olive & Lake](https://wordpress.org/support/users/oliveandlake/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Timvg](https://wordpress.org/support/users/timvangorp/)
 * (@timvangorp)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/poor-software-poor-support/#post-15061765)
 * What bugs have you experienced?
 * I’m using the free version (still building the site/project) and haven’t found
   any bugs so far.
 * After doing extensive research, I found this to be the most reliable & lightweight
   plugin (based on reviews and my own tests) compared to others that offer all 
   these functions.
 * My only concern is potential security issues…
 *  Plugin Author [WC Lovers](https://wordpress.org/support/users/wclovers/)
 * (@wclovers)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/poor-software-poor-support/#post-15062046)
 * > My only concern is potential security issues…
 * Don’t worry, this plugin does not have any such issues. Checking plugin’s standard
   at a certain interval is WP routine process. Relax, plugin will be available 
   for download within 1-2 days.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Poor Software, Poor Support’ is closed to new replies.

 * ![](https://ps.w.org/wc-multivendor-marketplace/assets/icon-256x256.gif?rev=2611991)
 * [WCFM Marketplace - Multivendor Marketplace for WooCommerce](https://wordpress.org/plugins/wc-multivendor-marketplace/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wc-multivendor-marketplace/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wc-multivendor-marketplace/)
 * [Active Topics](https://wordpress.org/support/plugin/wc-multivendor-marketplace/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wc-multivendor-marketplace/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wc-multivendor-marketplace/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [WC Lovers](https://wordpress.org/support/users/wclovers/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/poor-software-poor-support/#post-15062046)