Title: Poor Support/Documentation
Last modified: December 30, 2019

---

# Poor Support/Documentation

 *  [maskenzauber](https://wordpress.org/support/users/maskenterror/)
 * (@maskenterror)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/poor-support-documentation/)
 * Tried to find a solution for how to set up a renew link.
    The documentation did
   not tell anything usefull about it. Opened up a support thread and have been 
   treated like an unwelcome idiot. That might nowadays been the standard in communication
   but i am not willing to go down that low.
 * Technically:
    The “solution” provided by support does not bring back the Cookie
   bar as supposed. It works like a normal link but leads of course to a 404 error
   page
 * So i use another plugin.

The topic ‘Poor Support/Documentation’ is closed to new replies.

 * ![](https://ps.w.org/cookiebot/assets/icon.svg?rev=3200631)
 * [Cookiebot by Usercentrics - Automatic Cookie Banner for GDPR/CCPA & Google Consent Mode](https://wordpress.org/plugins/cookiebot/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cookiebot/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cookiebot/)
 * [Active Topics](https://wordpress.org/support/plugin/cookiebot/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cookiebot/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cookiebot/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [maskenzauber](https://wordpress.org/support/users/maskenterror/)
 * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/poor-support-documentation/)