Poorly supported and poorly executed

  • cleaverandblade

    (@cleaverandblade)


    7 years, 11 months ago

    So, I’ve been trying to get help from y’all, your plugin does not refresh to the latest Facebook posts, I’ve tried refreshing, caching, re-installing and I am still in the same predicament. I’ve also tried to contact y’all but you are great at putting the sales pitch to upgrade, how can your customers want to upgrade when the plugin is so unstable and poorly designed? Get it together!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor WD Support

    (@wdsupport)

    7 years, 11 months ago

    Hi,

    We are sorry for the inconvenience that you have faced.
    Please note that the support team has answered to your email, maybe you have not received
    it because of some technical issues.
    The email has been forwarded again you should receive it now.

    Thanks. Have a nice day.

    mlapointe64

    (@mlapointe64)

    7 years, 9 months ago

    I had the same issue.
    Do write to them, they will help you out. It is due to new FB privacy rules.
    1) Make sure you are logged on the FB account on which you created the page.
    2) Go through the entire process again, then re-create your feed.

    It all worked for me.

Viewing 2 replies - 1 through 2 (of 2 total)

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