Title: Pop-up Error Code
Last modified: May 12, 2022

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# Pop-up Error Code

 *  Resolved [lcalovini](https://wordpress.org/support/users/lcalovini/)
 * (@lcalovini)
 * [4 years ago](https://wordpress.org/support/topic/pop-up-error-code/)
 * I created a pop-up and I’ve followed the directions, but when I go to launch 
   it I get an error message. My site is in WordPress and from what I’ve read, if
   it’s WP, the code is automatically added but I am getting the message that the
   code cannot be found on the site.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpop-up-error-code%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Nick](https://wordpress.org/support/users/d4d5bh6/)
 * (@d4d5bh6)
 * [4 years ago](https://wordpress.org/support/topic/pop-up-error-code/#post-15639638)
 * Thank you for your question! Does any of the tips on [https://mypopups.com/help/i-m-getting-the-error-we-could-not-find-the-code-on-your-site-when-trying-to-launch-the-pop-up-why](https://mypopups.com/help/i-m-getting-the-error-we-could-not-find-the-code-on-your-site-when-trying-to-launch-the-pop-up-why)
   help?
 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [4 years ago](https://wordpress.org/support/topic/pop-up-error-code/#post-15647993)
 * Hi [@lcalovini](https://wordpress.org/support/users/lcalovini/)
 * Some advanced themes does not work properly with our MPU plugin.
    We’re working
   on the solution which we will include in next release.
 * For now most reliable solution for you would be to use this plugin:
    [https://wordpress.org/plugins/insert-headers-and-footers/](https://wordpress.org/plugins/insert-headers-and-footers/)
 * Once you activate the plugin, copy the URL as explained in the FAQ URL above.
   
   Then paste the copied URL in the “footer section” of mentioned insert plugin.
 * Once you do that, you can still manage the pop-ups with our MPU plugin.
    Above
   plugin should only allow you to insert the URL everywhere on the website.
 * Let me know if that worked for you 🙂
    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Pop-up Error Code’ is closed to new replies.

 * ![](https://ps.w.org/pop-up-pop-up/assets/icon-128x128.gif?rev=2414361)
 * [Pop-up](https://wordpress.org/plugins/pop-up-pop-up/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/pop-up-pop-up/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/pop-up-pop-up/)
 * [Active Topics](https://wordpress.org/support/plugin/pop-up-pop-up/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/pop-up-pop-up/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/pop-up-pop-up/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [iClyde](https://wordpress.org/support/users/iclyde/)
 * Last activity: [4 years ago](https://wordpress.org/support/topic/pop-up-error-code/#post-15647993)
 * Status: resolved