Title: popmake is not a function error
Last modified: June 13, 2022

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# popmake is not a function error

 *  Resolved [wolfage](https://wordpress.org/support/users/wolfage/)
 * (@wolfage)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/popmake-is-not-a-function-error/)
 * Hi! For some reason i couldn’t open popup preview with admin bar dropdown menu.
   When i click on it it throw next error in console: “PUM.getPopup(…).popmake is
   not a function”. I wondered because with program trigger like open after 15 seconds
   popup opens as it should. And previously popup opened with click but now not.
   I have W3 total cache plugin but it’s disabling doesn’t help. The same problems
   in private tab. Also tried assets caching checkbox in plugin settings but still
   no changes.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpopmake-is-not-a-function-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [mark l chaves](https://wordpress.org/support/users/mlchaves/)
 * (@mlchaves)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/popmake-is-not-a-function-error/#post-15737745)
 * Hey [@wolfage](https://wordpress.org/support/users/wolfage/),
 * That “… is not a function …” error usually means:
 * 1) jQuery is loading in the footer or being deferred by caching.
 * 2) There are multiple versions of jQuery (conflict) or your site’s using an outdated
   jQuery library.
 * 3) There’s a plugin or theme conflict.
 * First, can you check your cache settings to make sure jQuery isn’t being deferred?
   If it is (jQuery is loading too late), disable that, clear caches, and retest.
 * If not (jQuery is loaded in the header which is good), you’ll need to disable
   all custom code and try to follow the standard plugin and theme conflict process.
 * [https://gist.github.com/marklchaves/90f5af8d0ea08d6e54254f2afb1109df](https://gist.github.com/marklchaves/90f5af8d0ea08d6e54254f2afb1109df)
 * If you’re still seeing the issue, can you submit a ticket via our contact form?
 * [https://wppopupmaker.com/support/#submit-a-support-ticket](https://wppopupmaker.com/support/#submit-a-support-ticket)
 * That way we can get more details from you and take a closer look.
 * Cheers!

Viewing 1 replies (of 1 total)

The topic ‘popmake is not a function error’ is closed to new replies.

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## Tags

 * [Console error](https://wordpress.org/support/topic-tag/console-error/)
 * [javascript](https://wordpress.org/support/topic-tag/javascript/)
 * [not a function](https://wordpress.org/support/topic-tag/not-a-function/)

 * 1 reply
 * 2 participants
 * Last reply from: [mark l chaves](https://wordpress.org/support/users/mlchaves/)
 * Last activity: [3 years, 12 months ago](https://wordpress.org/support/topic/popmake-is-not-a-function-error/#post-15737745)
 * Status: resolved