Title: popup
Last modified: December 9, 2021

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# popup

 *  Resolved [chaarito](https://wordpress.org/support/users/chaarito/)
 * (@chaarito)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/popup-60/)
 * Hi there,
 * I have installed and made a poptin form, activated it and set the display on 
   my website to show after 5 secconds. However, the form will not show up. I did
   everything shown in this forum to fix it, but it still doesn´t work. Am I forgetting
   something?
 * Thanks a lot for helping.
 * The page I need help with [http://www.vidamassana.com](http://www.vidamassana.com)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpopup-60%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Osama Baloch](https://wordpress.org/support/users/mosamabaloch/)
 * (@mosamabaloch)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/popup-60/#post-15150120)
 * Hello [@chaarito](https://wordpress.org/support/users/chaarito/) ,
 * Thank you for contacting Poptin support.I can see that you are using the WP-Rocket
   plugin which could be preventing from Poptin working. Please follow the guide
   below to exclude Poptin from WP-Rocket.
 * [https://help.poptin.com/article/show/87331-how-to-exclude-poptin-s-snippet-from-wp-rocket](https://help.poptin.com/article/show/87331-how-to-exclude-poptin-s-snippet-from-wp-rocket)
 * Once you’ve followed the steps in the guide above the popups should be working.
 * We look forward to hearing back from you.
 * Cheers!

Viewing 1 replies (of 1 total)

The topic ‘popup’ is closed to new replies.

 * ![](https://ps.w.org/poptin/assets/icon-256x256.gif?rev=2230390)
 * [Poptin - Exit Pop Ups & Email Popups](https://wordpress.org/plugins/poptin/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/poptin/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/poptin/)
 * [Active Topics](https://wordpress.org/support/plugin/poptin/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/poptin/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/poptin/reviews/)

## Tags

 * [popup](https://wordpress.org/support/topic-tag/popup/)

 * 1 reply
 * 2 participants
 * Last reply from: [Osama Baloch](https://wordpress.org/support/users/mosamabaloch/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/popup-60/#post-15150120)
 * Status: resolved