Title: Pos interface Last modified: March 20, 2024 --- # Pos interface * Resolved [josevaldez](https://wordpress.org/support/users/josevaldez/) * (@josevaldez) * [2 years, 2 months ago](https://wordpress.org/support/topic/pos-interface/) * Hi, I use woodmart theme, I installed the plugin, i watched the tutorial video, but in my case when i click in Visit POS, it redirects to my account page (woocommerce). How to fix that? * Regards Viewing 15 replies - 1 through 15 (of 15 total) * [angelagrey](https://wordpress.org/support/users/angelagrey/) * (@angelagrey) * [2 years, 2 months ago](https://wordpress.org/support/topic/pos-interface/#post-17523392) * Hi, * Thank you for reaching out to us. * For entering the POS page, you should be able to do it with admin account. Otherwise you need the Cashier role and capabilities to enter that page.  * If you use a customer account or incognito/private mode, it’s not possible to go there.  * Best regards. * Thread Starter [josevaldez](https://wordpress.org/support/users/josevaldez/) * (@josevaldez) * [2 years, 2 months ago](https://wordpress.org/support/topic/pos-interface/#post-17526337) * Hi, * I am trying to access pos interface with my admin account, please see this short video [https://yapame.website/wp-content/uploads/2024/03/where-to-see-pos-interface.mp4](https://yapame.website/wp-content/uploads/2024/03/where-to-see-pos-interface.mp4) * [angelagrey](https://wordpress.org/support/users/angelagrey/) * (@angelagrey) * [2 years, 2 months ago](https://wordpress.org/support/topic/pos-interface/#post-17528150) * Can you please try disabling the plugin, then enable it back and try again? * Thread Starter [josevaldez](https://wordpress.org/support/users/josevaldez/) * (@josevaldez) * [2 years, 2 months ago](https://wordpress.org/support/topic/pos-interface/#post-17529220) * Hi, * I tried what you said but nothing changed. I only have Elementor, Woocommerce and woodmart core plugins activated. Weird i can´t access to pos interface. * Regards * [angelagrey](https://wordpress.org/support/users/angelagrey/) * (@angelagrey) * [2 years, 2 months ago](https://wordpress.org/support/topic/pos-interface/#post-17539246) * I see. We’re working on it now, and will update our plugin as soon as possible. * Thread Starter [josevaldez](https://wordpress.org/support/users/josevaldez/) * (@josevaldez) * [2 years, 2 months ago](https://wordpress.org/support/topic/pos-interface/#post-17539784) * Ok, any date for the release of updated version? * [angelagrey](https://wordpress.org/support/users/angelagrey/) * (@angelagrey) * [2 years, 2 months ago](https://wordpress.org/support/topic/pos-interface/#post-17543829) * I’m sorry for now we haven’t an ETA just yet. We’ll do our best to deliver it as soon as we can * [angelagrey](https://wordpress.org/support/users/angelagrey/) * (@angelagrey) * [2 years, 1 month ago](https://wordpress.org/support/topic/pos-interface/#post-17686258) * Hi, * Just want to drop a quick message that we’ve updated our plugin. * [jack666](https://wordpress.org/support/users/abrahan666/) * (@abrahan666) * [2 years, 1 month ago](https://wordpress.org/support/topic/pos-interface/#post-17697491) * Hello, * Thank you for the update. I´ll try and let you know. * Regards, * Thread Starter [josevaldez](https://wordpress.org/support/users/josevaldez/) * (@josevaldez) * [2 years, 1 month ago](https://wordpress.org/support/topic/pos-interface/#post-17697557) * Hi, * Issue remains. I tried deactivating woodmart core plugin, but still the issue, cannot access pos interface, it redirects me to my account page. Later I tried switching themes, I activated twenty twenty four theme, but same situation. I ´m admin, click visit pos and it redirects me to my account page. I have Elementor, WC, woodmart core, contact 7 and your plugin activated. I don´t know what could the prroblem. I can give you my admin access to check it out by yourself. Let me know where I can provide my admin access. * Thanks, * [angelagrey](https://wordpress.org/support/users/angelagrey/) * (@angelagrey) * [2 years, 1 month ago](https://wordpress.org/support/topic/pos-interface/#post-17698002) * Hi [@josevaldez](https://wordpress.org/support/users/josevaldez/) * I’ve tried on a whole new local website and there’s no problem on the latest version. In your case, I would recommend testing for conflict: [https://docs.woocommerce.com/document/woocommerce-self-service-guide/](https://docs.woocommerce.com/document/woocommerce-self-service-guide/) * Even if I can access your WP admin, I would still need to run a full conflict test there, so I would suggest that you should [backup your site content](https://docs.woocommerce.com/document/backup-wordpress-content/) before making any changes, and you could always [duplicate the site](https://wordpress.org/plugins/wp-staging/) for testing purposes if you don’t want to interrupt the live site. * Thread Starter [josevaldez](https://wordpress.org/support/users/josevaldez/) * (@josevaldez) * [2 years, 1 month ago](https://wordpress.org/support/topic/pos-interface/#post-17699510) * Hi, * I did what it says in the guide you shared, but still problem remains. Right now I only have twenty twenty four theme, woocommerce and webpos activated, but like i said still clic “visit pos” and it redirects me to my account page. * This website is not on production. You can access and do the test you´d like, so let me know if you´rea willing to check it out, where can I send you my admin access? * Thanks, * [angelagrey](https://wordpress.org/support/users/angelagrey/) * (@angelagrey) * [2 years, 1 month ago](https://wordpress.org/support/topic/pos-interface/#post-17711957) * Can you please [open a support ticket](https://villatheme.com/knowledge-base/how-to-create-tickets-on-villathemes-forum/) on this Forum: [https://villatheme.com/supports/forum/presale/](https://villatheme.com/supports/forum/presale/) * We’ll check it for you. * [satsky](https://wordpress.org/support/users/satsky/) * (@satsky) * [1 year, 9 months ago](https://wordpress.org/support/topic/pos-interface/#post-17987394) * Is it possible to filter out-of-stock products from the product list while the cashier enters the transactions? * [angelagrey](https://wordpress.org/support/users/angelagrey/) * (@angelagrey) * [1 year, 9 months ago](https://wordpress.org/support/topic/pos-interface/#post-17996390) * Hi, [@satsky](https://wordpress.org/support/users/satsky/) * I’m afraid we don’t have that feature at the moment. However, if you see an out of stock item on POS page, it can’t be added to cart. Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘Pos interface’ is closed to new replies. * ![](https://ps.w.org/webpos-point-of-sale-for-woocommerce/assets/icon-256x256. gif?rev=3080895) * [WebPOS – Point of Sale for WooCommerce](https://wordpress.org/plugins/webpos-point-of-sale-for-woocommerce/) * [Support Threads](https://wordpress.org/support/plugin/webpos-point-of-sale-for-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/webpos-point-of-sale-for-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/webpos-point-of-sale-for-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/webpos-point-of-sale-for-woocommerce/reviews/) * 15 replies * 4 participants * Last reply from: [angelagrey](https://wordpress.org/support/users/angelagrey/) * Last activity: [1 year, 9 months ago](https://wordpress.org/support/topic/pos-interface/#post-17996390) * Status: resolved