Post Notification Not Working and Many Problem

  • Resolved Sudipto Mahmud

    (@sudiptomahmud)


    2 years, 6 months ago

    Hello,
    I using “Icegram Express – Email Marketing” more than one year. But after One year “Post notification” stop working. Drag n Drop editor not working properly. something is conflicted.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    2 years, 5 months ago

    Hi @sudiptomahmud,

    Thank you for reaching out! Could you please let me know what issues you are experiencing with the Drag & Drop feature?

    Additionally, if you can, please share a screen recording with me.

    Thank you!

    Thread Starter Sudipto Mahmud

    (@sudiptomahmud)

    2 years, 5 months ago

    Hi,
    New Camping Post Notification Logo Change Problem, Blank Media Screen.
    and many Issue.
    Watch Video :
    https://drive.google.com/file/d/1AHVxD8E43zhxRbEfHeAkR1LlD3yAavhM/view?usp=sharing

    Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    2 years, 5 months ago

    Hi @sudiptomahmud,

    We have checked this issue but couldn’t replicate it at our end. We suspect that it may be due to a plugin or theme conflict.

    Will it be possible for you to perform a conflict test on your site? You may need to temporarily disable all other plugins except the Email Subscribers plugin and switch to a default WordPress theme.

    We recommend doing the troubleshooting using the Health Check plugin which disables all the plugins and switches the current theme to the default theme only for the current logged-in user when troubleshooting mode is enabled.

    It does not affect other users or site visitors. You can get the Health Check plugin from here.

    After enabling the troubleshooting mode in the Health Check plugin, activate the Icegram Express plugin, and check if the issue is resolved or not.
    If it is resolved, then you can activate plugins one by one or switch to the current theme and check which is causing the issue.

    If the issue persists with only Icegram Express active, do let us know if this is the case. We may then need to debug it further.

    Let us know what comes out.

    Thread Starter Sudipto Mahmud

    (@sudiptomahmud)

    2 years, 5 months ago

    Hello,
    I am using PHP v8.2 . is it ok for Icegram Ecpress plugin?

    Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    2 years, 5 months ago

    Hi @sudiptomahmud,

    Thanks for your patience and support.

    Currently, the plugin is not compatible with PHP v8.2, but in the upcoming release, we’ll provide compatibility.

    Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    2 years, 2 months ago

    Hi @sudiptomahmud,

    I’d like to provide an update: currently, the plugin is fully compatible with PHP v8.2.

    Thank you for your attention.

Viewing 6 replies - 1 through 6 (of 6 total)

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