Title: Post notification sending errors
Last modified: December 11, 2022

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# Post notification sending errors

 *  [nlucenay](https://wordpress.org/support/users/nlucenay/)
 * (@nlucenay)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/post-notification-sending-errors/)
 * When I create a post notification and schedule it to send after a new blog is
   posted, it instead sends the notifications immediately. I’ve used Mail Poet for
   a couple of years with no problems until recently. How can I correct the issue?
 * Thank you for your help.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpost-notification-sending-errors%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 13 replies - 1 through 13 (of 13 total)

 *  Plugin Support [Kel C. a11n](https://wordpress.org/support/users/kellymetal/)
 * (@kellymetal)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/post-notification-sending-errors/#post-16283854)
 * Hi there [@nlucenay](https://wordpress.org/support/users/nlucenay/),
 * With Post Notifications, they can either be set to send “Immediately”, or on 
   a schedule — daily at a given time, weekly on a given day, monthly on a given
   day, etc:
 * ⌊frequency⌉⌊frequency⌉
    Link to image: [https://d.pr/i/MVuYMt](https://d.pr/i/MVuYMt)
 * From your description, it sounds like your Post Notification may be set to “Immediately”
   at the moment. Please double check the frequency setting for your email.
 * If you are still having issues, please send over screenshots of the frequency
   setting of the email, and how it’s displaying under **MailPoet > Emails > Post
   Notifications**. I recommend [https://snipboard.io](https://snipboard.io) for
   easily sharing screenshots – please follow the instructions on the page, then
   paste the URL in your reply here.
 * Thank you!
 *  Thread Starter [nlucenay](https://wordpress.org/support/users/nlucenay/)
 * (@nlucenay)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/post-notification-sending-errors/#post-16284783)
 * Thank you, [@kellymetal](https://wordpress.org/support/users/kellymetal/),
 * As you can see, my post notifications are set to send immediately after publishing
   a post: [https://snipboard.io/8eDnCl.jpg](https://snipboard.io/8eDnCl.jpg)
    I’ve
   also discovered that not everyone is receiving notifications.
 * I appreciate your help. Thanks so much.
 *  Plugin Support [Kel C. a11n](https://wordpress.org/support/users/kellymetal/)
 * (@kellymetal)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/post-notification-sending-errors/#post-16287837)
 * Hi there [@nlucenay](https://wordpress.org/support/users/nlucenay/),
 * > As you can see, my post notifications are set to send immediately after publishing
   > a post: [https://snipboard.io/8eDnCl.jpg](https://snipboard.io/8eDnCl.jpg)
 * Thank you for confirming that. So in that case, that would be why it’s sending
   the notifications immediately.
 * In your initial message, you mentioned that you scheduled the post notification
   but “it instead sends the notifications immediately”. Had you _not_ wanted it
   to send immediately? If so, you would need to change that frequency setting from
   your screenshot to something different.
 * > I’ve also discovered that not everyone is receiving notifications.
 * I see that you have not yet set up domain authentication for your nancylucenay.
   com domain. Setting that up will help improve deliverability. We have a guide
   for that here:
    [https://kb.mailpoet.com/article/328-set-up-dkim-for-your-sender-domain](https://kb.mailpoet.com/article/328-set-up-dkim-for-your-sender-domain)
 * I hope this helps! Please let me know if you have any questions.
 *  Thread Starter [nlucenay](https://wordpress.org/support/users/nlucenay/)
 * (@nlucenay)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/post-notification-sending-errors/#post-16290316)
 * Thank you [@kellymetal](https://wordpress.org/support/users/kellymetal/).
 * The problems I’ve had with Mail Poet sending post notifications have come when
   I haven’t published a new post. Since I have it set to “send immediately after
   publishing a post,” I don’t understand why it sent them when no new post was 
   published.
 * What frequency should I choose to send the notifications immediately after I 
   publish a new post? I also modify each one to reflect the subject of the post.
   How can I do that without intiating an immediate send?
 * I’ve contacted BlueHost support. This is what he said: “I have Checked with all
   the DSN records and I have corrected the records I request you to wait for an
   Propagation time for 4 hours and the issue will be resolved.” I hope that resolves
   the domain authentication issue.
 * Nevertheless, why would some on my subscriber list receive my newsletter but 
   not the post notifications?
 * Thanks again for your help.
 *  Plugin Support [Kel C. a11n](https://wordpress.org/support/users/kellymetal/)
 * (@kellymetal)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/post-notification-sending-errors/#post-16291922)
 * Hi there [@nlucenay](https://wordpress.org/support/users/nlucenay/),
 * From your description, it sounds like perhaps you are creating a new Post Notification
   email in MailPoet each time — is that correct?
 * With a Post Notification type email, you would only need to create it once, and
   as long as it’s Active, then it would automatically send moving forward. In other
   words, between these two MailPoet email types:
    – [Post Notification](https://kb.mailpoet.com/article/347-create-a-post-notification-email):
   create once, and it will automatically send out new posts based on your settings.–
   [Newsletter](https://kb.mailpoet.com/article/344-create-a-standard-newsletter):
   create each time you want to send it (or schedule it for a future date to send
   once)
 * Please read over these two pages regarding Post Notifications for additional 
   information:
    [https://kb.mailpoet.com/article/347-create-a-post-notification-email](https://kb.mailpoet.com/article/347-create-a-post-notification-email)
   [https://kb.mailpoet.com/article/238-faq-post-notifications](https://kb.mailpoet.com/article/238-faq-post-notifications)
 * If you were creating a new Post Notification email each time, then it would immediately
   send once you activate it.
 * Regarding the subject of the email / post, you can use a shortcode to automatically
   have the post title used in the email subject:
    [https://kb.mailpoet.com/article/215-personalize-newsletter-with-shortcodes](https://kb.mailpoet.com/article/215-personalize-newsletter-with-shortcodes)
 * As for the DNS records, I see that they still have not propagated yet at this
   point:
    [https://www.whatsmydns.net/#TXT/_mailpoet.nancylucenay.com](https://www.whatsmydns.net/#TXT/_mailpoet.nancylucenay.com)
   [https://www.whatsmydns.net/#CNAME/mailpoet2._domainkey.nancylucenay.com](https://www.whatsmydns.net/#CNAME/mailpoet2._domainkey.nancylucenay.com)
   [https://www.whatsmydns.net/#CNAME/mailpoet1._domainkey.nancylucenay.com](https://www.whatsmydns.net/#CNAME/mailpoet1._domainkey.nancylucenay.com)
 * Once those are showing up as valid (green checkmarks instead of red X’s), check
   your MailPoet.com dashboard again to see if your domain is showing as verified:
   
   [https://account.mailpoet.com/sender_domains](https://account.mailpoet.com/sender_domains)
 * Please let me know if you have any questions. Thank you!
 *  Thread Starter [nlucenay](https://wordpress.org/support/users/nlucenay/)
 * (@nlucenay)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/post-notification-sending-errors/#post-16294372)
 * Thank you, [@kellymetal](https://wordpress.org/support/users/kellymetal/). Yes,
   you’re correct. I was creating a new post notification email every time I sent
   a new post. I’ll send newsletters instead since I want to change my opening comments
   each time.
 * I contacted Bluehost.com again. They checked my DNS records and said they’ve 
   propagated. [https://dnschecker.org/#A/nancylucenay.com](https://dnschecker.org/#A/nancylucenay.com)
 * Does that mean everyone on my subscriber list will now receive the emails?
 * 2 subscribers have reported additional problems:
    1. Images didn’t show in email
    2. Newsletter didn’t include post
 * Any ideas why they might have had those issues?
 * Thanks so much for your help.
 *  Plugin Support [slash1andy](https://wordpress.org/support/users/slash1andy/)
 * (@slash1andy)
 * Automattic Happiness Engineer
 * [3 years, 5 months ago](https://wordpress.org/support/topic/post-notification-sending-errors/#post-16314170)
 * > Does that mean everyone on my subscriber list will now receive the emails?
 * Yes, they should.
 * > 2 subscribers have reported additional problems:
   >  1. Images didn’t show in email
   >  2. Newsletter didn’t include post
 * Le’s take a look at the first one for now. Can you take a look at this guide 
   to some of the common issues with this? [https://kb.mailpoet.com/article/370-images-not-displayed-in-emails](https://kb.mailpoet.com/article/370-images-not-displayed-in-emails)
 *  Thread Starter [nlucenay](https://wordpress.org/support/users/nlucenay/)
 * (@nlucenay)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/post-notification-sending-errors/#post-16314500)
 * Thank you, [@slash1andy](https://wordpress.org/support/users/slash1andy/). I 
   wrote something similar to the woman who couldn’t see the images but haven’t 
   heard back from her.
 * Do have you a suggestion for the 2nd issue?
 * Thanks for your help.
 *  Plugin Support [slash1andy](https://wordpress.org/support/users/slash1andy/)
 * (@slash1andy)
 * Automattic Happiness Engineer
 * [3 years, 5 months ago](https://wordpress.org/support/topic/post-notification-sending-errors/#post-16314553)
 * Can you share a bit more about the issue there?
 * Does the shortcode just not render (still shows the shortcode), or something 
   different?
 *  Thread Starter [nlucenay](https://wordpress.org/support/users/nlucenay/)
 * (@nlucenay)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/post-notification-sending-errors/#post-16378939)
 * Newsletter images don’t show on iPhones or iPads but do on computers. I see a
   square with a question mark in the middle and the alt text when I hover my mouse
   over it. Can you please help me figure out how to fix this?
 * Thanks for your help.
 * Nancy Lucenay
 *  Plugin Support [slash1andy](https://wordpress.org/support/users/slash1andy/)
 * (@slash1andy)
 * Automattic Happiness Engineer
 * [3 years, 4 months ago](https://wordpress.org/support/topic/post-notification-sending-errors/#post-16394176)
 * Hey again [@nlucenay](https://wordpress.org/support/users/nlucenay/) !
 * It looks like the main issues are with how Apple Mail handles images.
 * Here’s a section to how this specifically works, and how to set them up properly:
   [https://kb.mailpoet.com/article/370-images-not-displayed-in-emails#apple-privacy-settings](https://kb.mailpoet.com/article/370-images-not-displayed-in-emails#apple-privacy-settings)
 *  Thread Starter [nlucenay](https://wordpress.org/support/users/nlucenay/)
 * (@nlucenay)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/post-notification-sending-errors/#post-16394482)
 * Thank you, [@slash1andy](https://wordpress.org/support/users/slash1andy/). The
   issue seems to be on iPhones, iPads, and Apple Mail. I’ve talked to Apple, and
   they can’t find a problem with the mail. The only images I can’t load come from
   Mail Poet on my website. What do you recommend I do next?
 *  Thread Starter [nlucenay](https://wordpress.org/support/users/nlucenay/)
 * (@nlucenay)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/post-notification-sending-errors/#post-16453459)
 * Dear [@slash1andy](https://wordpress.org/support/users/slash1andy/)
 * The images from my newsletters aren’t showing in Apple Mail, regardless of the
   device used. Rather than the image, I see a box with a question mark in the middle
   and the Alt Text for the image at the top. I’ve talked to Apple, and they find
   no problem on the Apple side. Images from other emails (e.g. Estée Lauder) load
   with no problem. Can you please help me?
 * Thanks so much!
 * Nancy

Viewing 13 replies - 1 through 13 (of 13 total)

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## Tags

 * [post notifications](https://wordpress.org/support/topic-tag/post-notifications/)

 * 13 replies
 * 3 participants
 * Last reply from: [nlucenay](https://wordpress.org/support/users/nlucenay/)
 * Last activity: [3 years, 3 months ago](https://wordpress.org/support/topic/post-notification-sending-errors/#post-16453459)
 * Status: not resolved