Title: Postie Stopped Processing Attachments
Last modified: May 14, 2018

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# Postie Stopped Processing Attachments

 *  Resolved [Sean Nicholson](https://wordpress.org/support/users/seanrnicholson/)
 * (@seanrnicholson)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/postie-stopped-processing-attachments/)
 * Hey Postie team,
 * We’ve been running Postie for a few weeks with not issues. Last night, it stopped
   processing emails with .zip or .csv attachments and now sends us emails that 
   the file type is not allowed for security reasons. The only attachments we ever
   send are .zip and .csv, so not sure why it just stopped working last night.
 * The posts are being added to the WP database, but there is no attachment included
   in them.
 * Any ideas as to where to troubleshoot? I checked the allowed Mime types and Application
   is included in the text box.
 * Any help is appreciated!
 * –Sean

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [Sean Nicholson](https://wordpress.org/support/users/seanrnicholson/)
 * (@seanrnicholson)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/postie-stopped-processing-attachments/#post-10279100)
 * One other note on this. I went in to the Media library for the site and uploaded
   a .csv file and a .zip file just fine. Both worked that way, so WordPress isn’t
   blocking the file type. It’s just Postie that won’t allow them.
 * Thanks for any help!
    –Sean
 *  Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/)
 * (@wayneallen-1)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/postie-stopped-processing-attachments/#post-10280458)
 * It is a little odd. Postie essentially just adds the file to the media library
   in the same way you would manually. WordPress itself notifies Postie if a file
   type is allowed or not.
 * You can try installing the support addon [http://postieplugin.com/downloads/support-addon/](http://postieplugin.com/downloads/support-addon/)
   and sending the results to [help@postieplugin.com](https://wordpress.org/support/topic/postie-stopped-processing-attachments/help@postieplugin.com?output_format=md)
   with a reference to this thread and I’ll take a look.
 *  Thread Starter [Sean Nicholson](https://wordpress.org/support/users/seanrnicholson/)
 * (@seanrnicholson)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/postie-stopped-processing-attachments/#post-10280492)
 * Yeah, it’s odd that it just started happening today. We are running WordFence,
   so not sure whether maybe an update to that plugin might be causing an issue.
   Otherwise, just running the 2017 theme and maybe 3 other plugins. It’s a very
   stripped down site, so hopefully easy to troubleshoot.
 * I’ll let our email jobs run tonight and see what happens. I have the support 
   addon plugin running, so if it fails again overnight, i’ll send the debug files
   tomorrow.
 * –Sean
 *  Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/)
 * (@wayneallen-1)
 * [8 years ago](https://wordpress.org/support/topic/postie-stopped-processing-attachments/#post-10337260)
 * A fix was released yesterday that should address this.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Postie Stopped Processing Attachments’ is closed to new replies.

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## Tags

 * [csv](https://wordpress.org/support/topic-tag/csv/)
 * [mime](https://wordpress.org/support/topic-tag/mime/)
 * [zip](https://wordpress.org/support/topic-tag/zip/)

 * 4 replies
 * 2 participants
 * Last reply from: [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/postie-stopped-processing-attachments/#post-10337260)
 * Status: resolved