Title: Potential Bug, Multiple fields
Last modified: July 22, 2022

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# Potential Bug, Multiple fields

 *  Resolved [clonan](https://wordpress.org/support/users/clonan/)
 * (@clonan)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/potential-bug-multiple-fields/)
 * In the osTicket Connector configuration screen there is a message “You can specify
   several fields separated by a comma”
 * When I tried this I received the error “Phone: invalid attribute name. Valid 
   characters: a-z, A-Z, 0-9, [, ], \, -, _, | and space.”
 * However, looking at the code, this is permitted. When I commented out the tests
   in “protected function validateInput($data)”, the plugin accepted the additional
   fields and processed them correctly.
 * As a side note, I think the presentation of multiple fields is better with a 
   line break rather than a space.

Viewing 1 replies (of 1 total)

 *  Plugin Author [SCAND](https://wordpress.org/support/users/scandltd/)
 * (@scandltd)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/potential-bug-multiple-fields/#post-15859459)
 * Hi Clonan.
 * Yep, you are right – there is a bug. The comma is the only separator for multiple
   fields. We will fix it and upload a new version of the plugin.
 * Thanks.
 * Best regards,
    SCAND team

Viewing 1 replies (of 1 total)

The topic ‘Potential Bug, Multiple fields’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [SCAND](https://wordpress.org/support/users/scandltd/)
 * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/potential-bug-multiple-fields/#post-15859459)
 * Status: resolved