Title: PPOM Issues Last modified: August 14, 2020 --- # PPOM Issues * Resolved [bu5ine55](https://wordpress.org/support/users/bu5ine55/) * (@bu5ine55) * [5 years, 10 months ago](https://wordpress.org/support/topic/ppom-issues/) * Hello, * We are using PPOM fields to show this base product (the size is the base product) with the MARQUEE PRINTING and ACCESSORIES as optional addons. There are two issues: * 1.) When I add add multiple addons, it is also mulltiplying the base price by the total amount of addons I select. For example the base price is $267 for the 3m size – then when I add three addons the three addon prices are added to the table below PLUS it is multiplying $267 x 3 to charge me $801 when the price should just be $267 (screenshot here: [https://prnt.sc/tzc9g4](https://prnt.sc/tzc9g4) * 2.) I am unable to increase or decrease the quantity beside the ‘Add To Cart’. I think this is related to the issue above because it will always show the total amount of addons as the total price here. * 3.) Under ‘ACCESSORIES’ it is letting the user go into negatives (which makes the price cheaper). This should not happen. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fppom-issues%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/ppom-issues/page/2/?output_format=md) [→](https://wordpress.org/support/topic/ppom-issues/page/2/?output_format=md) * [N-Media](https://wordpress.org/support/users/nmedia/) * (@nmedia) * [5 years, 9 months ago](https://wordpress.org/support/topic/ppom-issues/#post-13275115) * Hi, * Sorry for the late reply, these three points are not the issues. It’s how the PPOM work with variation quantities. * 1. The quantities affect the main order quantity and therefore it will also multiple with the base price. * 2. Yes, it is disabled, because as I described above (1), the core quantity is controlled by variations. * 3. Please set min quantity to 1, it will solve this issue. * Thread Starter [bu5ine55](https://wordpress.org/support/users/bu5ine55/) * (@bu5ine55) * [5 years, 9 months ago](https://wordpress.org/support/topic/ppom-issues/#post-13308557) * Hello, * So which fields in PPOM would work so we can add accessories as addons (without duplicating the base price). * It should be Base Price + Chosen addons. * [N-Media](https://wordpress.org/support/users/nmedia/) * (@nmedia) * [5 years, 9 months ago](https://wordpress.org/support/topic/ppom-issues/#post-13310583) * Hi, * please try our [PPOM Option Quantity Addon](https://najeebmedia.com/blog/option-quantity-ppom-add-on-released/) * Thread Starter [bu5ine55](https://wordpress.org/support/users/bu5ine55/) * (@bu5ine55) * [5 years, 9 months ago](https://wordpress.org/support/topic/ppom-issues/#post-13314240) * Guys, I have never experienced support this bad with any plugin. * 1.) I followed the link to download the PPOM Option Quantity Addon plugin, but when I click the PayPal icon it purchased the main PPOM plugin, so now I have two licenses. Please refund the second one immediately. * 2.) Then I found the PPOM Option Quantity Addon on your website, I purchased it and set it up. This is NOT what we need. Please refund this immediately. * 3.) I found this addon on your website: [https://ppom.nmediahosting.com/product/ice-cream-flavors-pack](https://ppom.nmediahosting.com/product/ice-cream-flavors-pack). If this adds the prices to the base product price then this is what we need. So I purchased it, and when I click on DOWNLOAD I get this: [https://prnt.sc/u5xbgm](https://prnt.sc/u5xbgm) * I’m beyond frustrated now! * [N-Media](https://wordpress.org/support/users/nmedia/) * (@nmedia) * [5 years, 9 months ago](https://wordpress.org/support/topic/ppom-issues/#post-13332376) * Hi [@bu5ine55](https://wordpress.org/support/users/bu5ine55/), * Sorry for the late reply. * 1. Please contact [sales@najeebmedia.com](https://wordpress.org/support/topic/ppom-issues/sales@najeebmedia.com?output_format=md) for the refund * 3. The download issue is resolved. * Thread Starter [bu5ine55](https://wordpress.org/support/users/bu5ine55/) * (@bu5ine55) * [5 years, 9 months ago](https://wordpress.org/support/topic/ppom-issues/#post-13336753) * Hello, * I have downloaded it, that didn’t work either. * Can you please just read my requirement and tell me if your plugin can do it or not??? * [N-Media](https://wordpress.org/support/users/nmedia/) * (@nmedia) * [5 years, 9 months ago](https://wordpress.org/support/topic/ppom-issues/#post-13338820) * Hi, * Where did you setup the product with addon? Please share the url. * Thread Starter [bu5ine55](https://wordpress.org/support/users/bu5ine55/) * (@bu5ine55) * [5 years, 9 months ago](https://wordpress.org/support/topic/ppom-issues/#post-13343619) * Oh my god, do you read the tickets at all before replying to them? The link is at the top of this thread! * [N-Media](https://wordpress.org/support/users/nmedia/) * (@nmedia) * [5 years, 9 months ago](https://wordpress.org/support/topic/ppom-issues/#post-13344923) * Yes, the URL is there but how to access it? it is not public, need login * Thread Starter [bu5ine55](https://wordpress.org/support/users/bu5ine55/) * (@bu5ine55) * [5 years, 9 months ago](https://wordpress.org/support/topic/ppom-issues/#post-13348000) * I gave you the login, you have hidden it. * [http://staging.andersdisplays.com.au/wp-admin](http://staging.andersdisplays.com.au/wp-admin) User: admin Pass: @ander12# * [N-Media](https://wordpress.org/support/users/nmedia/) * (@nmedia) * [5 years, 9 months ago](https://wordpress.org/support/topic/ppom-issues/#post-13350845) * Ok, but on your product, the quantity pack addon is not attached, it has quantities inputs. * Thread Starter [bu5ine55](https://wordpress.org/support/users/bu5ine55/) * (@bu5ine55) * [5 years, 9 months ago](https://wordpress.org/support/topic/ppom-issues/#post-13353475) * Thats correct, I tried it but it doesn’t do what I need. The options in the table are all optional addons where the buyer can purchase multiple addons. * My problem is that the current setup works, but it is multiplying the base product rate. The base product is the size (in the dropdown). This is a set price. * So for example someone chooses the 3m size that has a set price of $267. From there I should be able to add multiple options to add on to that price. * [N-Media](https://wordpress.org/support/users/nmedia/) * (@nmedia) * [5 years, 9 months ago](https://wordpress.org/support/topic/ppom-issues/#post-13353661) * Ok, then please set Size (select input) as a fixed fee. It will not be multiplied with the quantity. * Thread Starter [bu5ine55](https://wordpress.org/support/users/bu5ine55/) * (@bu5ine55) * [5 years, 9 months ago](https://wordpress.org/support/topic/ppom-issues/#post-13359102) * Hello, * This works technically but the quantity box is showing the total amount including addons, but it is just 1 product. * Screenshot: [https://prnt.sc/ub89v4](https://prnt.sc/ub89v4) * Thread Starter [bu5ine55](https://wordpress.org/support/users/bu5ine55/) * (@bu5ine55) * [5 years, 9 months ago](https://wordpress.org/support/topic/ppom-issues/#post-13390722) * Hello??? 1 week no reply. Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/ppom-issues/page/2/?output_format=md) [→](https://wordpress.org/support/topic/ppom-issues/page/2/?output_format=md) The topic ‘PPOM Issues’ is closed to new replies. * ![](https://ps.w.org/woocommerce-product-addon/assets/icon-256x256.gif?rev=3186763) * [PPOM - Product Addons & Custom Fields for WooCommerce](https://wordpress.org/plugins/woocommerce-product-addon/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-product-addon/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-product-addon/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-product-addon/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-product-addon/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-product-addon/reviews/) * 16 replies * 2 participants * Last reply from: [N-Media](https://wordpress.org/support/users/nmedia/) * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/ppom-issues/page/2/#post-13391190) * Status: resolved