Title: Pre loading not working
Last modified: March 23, 2023

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# Pre loading not working

 *  Resolved [supportseat](https://wordpress.org/support/users/supportseat/)
 * (@supportseat)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/pre-loading-not-working/)
 * Hello,
 * I need some help, I tried everything but my site is loading slow around the globe?
 * It looks like it’s working? [https://share.cleanshot.com/NFhkqdyn](https://share.cleanshot.com/NFhkqdyn)
   
   [https://share.cleanshot.com/QGNstCZC](https://share.cleanshot.com/QGNstCZC)Deactivated
   both plugins [https://share.cleanshot.com/K2PNkyKD](https://share.cleanshot.com/K2PNkyKD)
   Pre load not active [https://share.cleanshot.com/Lw6zmjSs](https://share.cleanshot.com/Lw6zmjSs)
 * Pre Loading is not working? [https://share.cleanshot.com/BvzBy9hB](https://share.cleanshot.com/BvzBy9hB)
   
   Can you help me out?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpre-loading-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [iSaumya](https://wordpress.org/support/users/isaumya/)
 * (@isaumya)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/pre-loading-not-working/#post-16591671)
 * Hi [@supportseat](https://wordpress.org/support/users/supportseat/),
   First of
   all, I would not recommend you to enable the preloader. It will not help you 
   to speed up your website but rather consume server resource. In most cases, it
   will not give you any extra benefit compared to the resource it needs to run.
 * Anyways, the reason for your webpage loading slowly is because (1) you have big
   images being loaded on the webpage which takes time to load, process and pain
   on the screen, and (2) the plugin is not working properly on your website.
 * You see when the plugin is working properly the value of `cache-control` and `
   x-wp-cf-super-cache-cache-control` response header would match, but that is not
   the case here. The `cache-control` header of your website is being either set
   by some server rule or some other plugin which is not letting this plugin to 
   manage the header – causing this issue.
 * Currently the value of `cache-control` header on your website is `public, no-
   cache`, which is supposed to be `s-maxage=31536000, max-age=60`. So, you need
   to find out which plugin or server rule is adding/managing the `cache-control`
   header and remove it so that the plugin can manage it. Screenshot: [https://i.imgur.com/pKQbafo.jpeg](https://i.imgur.com/pKQbafo.jpeg)
 * I’m sure you will see a good boost in speed when this issue is resolved.
 *  Thread Starter [supportseat](https://wordpress.org/support/users/supportseat/)
 * (@supportseat)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/pre-loading-not-working/#post-16597264)
 * Thanks, it’s still not working, APO works out of the box for us.
 *  Plugin Contributor [iSaumya](https://wordpress.org/support/users/isaumya/)
 * (@isaumya)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/pre-loading-not-working/#post-16597277)
 * Hi [@supportseat](https://wordpress.org/support/users/supportseat/),
   If you have
   fixed the `cache-control` header issue then the plugin should work 100%. But 
   anyways, if APO is working for you and you are happy with that, then you can 
   use it.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Pre loading not working’ is closed to new replies.

 * ![](https://ps.w.org/wp-cloudflare-page-cache/assets/icon-256x256.gif?rev=3234997)
 * [Super Page Cache – Cloudflare Cache, Page Speed & Core Web Vitals](https://wordpress.org/plugins/wp-cloudflare-page-cache/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-cloudflare-page-cache/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-cloudflare-page-cache/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-cloudflare-page-cache/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [iSaumya](https://wordpress.org/support/users/isaumya/)
 * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/pre-loading-not-working/#post-16597277)
 * Status: resolved