Title: Pre-loading screen issues
Last modified: January 29, 2017

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# Pre-loading screen issues

 *  Resolved [chitrag135](https://wordpress.org/support/users/chitrag135/)
 * (@chitrag135)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/pre-loading-screen-issues/)
 * Hi,
 * My website has pre-loading screen by theme itself. It is too slow loading in 
   mobile devices. How can I deactivate pre-loading screen ?
 * I internet explorer it does not load for both desktop too. is that theme issue
   or something else.
 * my page egtours.com
    -  This topic was modified 9 years, 4 months ago by [chitrag135](https://wordpress.org/support/users/chitrag135/).

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [codepeople](https://wordpress.org/support/users/codepeople/)
 * (@codepeople)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/pre-loading-screen-issues/#post-8712497)
 * Hello,
 * I’m confused. Do you want deactivate the loading screen of our plugin or the 
   pre-loading screen in the theme active in your website?
 * To deactivate the loading screen in our plugin, simply go to the plugin’s settings
   through the menu option: “Settings/Loading Page”, untick the checkbox: “Enable
   loading screen”, and finally, press the “Update Settings” button.
 * But if you want deactivate the pre-loading screen in the theme active you should
   ask to the theme’s developers.
 * Best regards.
 *  Thread Starter [chitrag135](https://wordpress.org/support/users/chitrag135/)
 * (@chitrag135)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/pre-loading-screen-issues/#post-8802437)
 * Thank you. Pre-loading page of the theme. You can see at [](http://www.egtours.com)
 *  Plugin Author [codepeople](https://wordpress.org/support/users/codepeople/)
 * (@codepeople)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/pre-loading-screen-issues/#post-8803568)
 * Hello [@chitrag135](https://wordpress.org/support/users/chitrag135/),
 * I guess you’ve tried to send me the link to the website, but you sent the email
   before complete it.
 * Best regards.
 *  Thread Starter [chitrag135](https://wordpress.org/support/users/chitrag135/)
 * (@chitrag135)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/pre-loading-screen-issues/#post-8806031)
 * [Here is the link](http://www.egtours.com)
    -  This reply was modified 9 years, 4 months ago by [chitrag135](https://wordpress.org/support/users/chitrag135/).
    -  This reply was modified 9 years, 4 months ago by [chitrag135](https://wordpress.org/support/users/chitrag135/).
 *  Plugin Author [codepeople](https://wordpress.org/support/users/codepeople/)
 * (@codepeople)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/pre-loading-screen-issues/#post-8807772)
 * Hello [@chitrag135](https://wordpress.org/support/users/chitrag135/),
 * You’re using the Pro version of the “Vacation” theme, I’ve installed the free
   version (Vacation Lite) in my website and it does not includes any option for
   disabling the loading screen of the theme, so, you should ask the theme’s developers.
 * I can indicate how disabling the loading screen in our plugin, but not in the
   theme installed in your website.
 * Best regards.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Pre-loading screen issues’ is closed to new replies.

 * ![](https://ps.w.org/loading-page/assets/icon-256x256.gif?rev=2316939)
 * [Loading Page with Loading Screen](https://wordpress.org/plugins/loading-page/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/loading-page/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/loading-page/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/loading-page/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [codepeople](https://wordpress.org/support/users/codepeople/)
 * Last activity: [9 years, 4 months ago](https://wordpress.org/support/topic/pre-loading-screen-issues/#post-8807772)
 * Status: resolved