• Resolved Oliver

    (@umik)


    Some product i ve placed in pre order remain tagged as pre order, after the end date. Even if i uncheck the option in woocommerce, they remain marked as pre order in the shop

    Is there something wrong with the last version of the plugin ?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support mathdaniel

    (@mathdaniel)

    Hi @umik ,

    I hope you are doing well.

    What you describe is not the expected behavior: once the pre-order date ends or you uncheck the option, the product should no longer appear as “pre-order.”

    As mentioned before, the most effective way to confirm this is by reproducing the scenario in a clean environment (only WooCommerce + our plugin + Storefront theme, with no cache/CDN). If it still happens there, please share a short online clip (for example, using Loom or CloudApp, as suggested in the official WordPress support guide) along with your version details. This will allow us to review it as a possible bug in the latest release. If it does not occur in that clean setup, then it’s most likely due to an external conflict (theme, another plugin, or a caching layer).

    Best regards,
    peace!

    Plugin Support mathdaniel

    (@mathdaniel)

    Hello,

    As we haven’t received any updates, I’ll mark this ticket as resolved for now.
    If the issue persists, please don’t hesitate to reopen this ticket or create a new one.

    We’ll be happy to assist you.
    Thank you!

    Best regards,peace!

Viewing 2 replies - 1 through 2 (of 2 total)

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