Title: Preference cookie Last modified: October 19, 2020 --- # Preference cookie * Resolved [saramb2015](https://wordpress.org/support/users/saramb2015/) * (@saramb2015) * [5 years, 7 months ago](https://wordpress.org/support/topic/preference-cookie/) * Dear all, * In the list of the cookies, the “preferences cookies” what categories it is? Because when the user choise the category, only appear functional, stadistic or marketing. For example, the language cookie is the preferences (maybe it’s considerer functional?). Viewing 14 replies - 1 through 14 (of 14 total) * Plugin Contributor [Leon Wimmenhoeve](https://wordpress.org/support/users/leonwimmenhoeve/) * (@leonwimmenhoeve) * [5 years, 7 months ago](https://wordpress.org/support/topic/preference-cookie/#post-13551205) * Hi [@saramb2015](https://wordpress.org/support/users/saramb2015/), * As preferences cookies do not require consent, Complianz allows them before interaction with the cookie banner and they are categorized under ‘functional’. In the generated Cookie Policy the purpose and function of these particular cookies will be explained in more detail. * If you feel that you would like to provide more information on the banner, you could consider renaming the category on the banner to ‘functional and preferences’, via the cookie banner settings menu. * Kind regards, Leon * Thread Starter [saramb2015](https://wordpress.org/support/users/saramb2015/) * (@saramb2015) * [5 years, 7 months ago](https://wordpress.org/support/topic/preference-cookie/#post-13551496) * Hi Leon! * Thanks for your answer. I live in Spain, is necessary to specific the categories? Or only the button “accept all cookies” and “functionaly only” is enought? I think that it’s better for the users and more easy to understand… But appear the missage that i have the stadistic cookies and i don’t understand to much if necessary or not the categories in the banner of the web. * Thanks! * Plugin Contributor [Leon Wimmenhoeve](https://wordpress.org/support/users/leonwimmenhoeve/) * (@leonwimmenhoeve) * [5 years, 7 months ago](https://wordpress.org/support/topic/preference-cookie/#post-13551655) * [@saramb2015](https://wordpress.org/support/users/saramb2015/) It is required to ask for specific and informed consent, so you could argue that this should be mentioned on the banner. Though preferences * Complianz will automatically add a ‘statistics’ category to your banner if your statistics tracking requires consent for the configured region. For example: if you are targeting the EU, answered that you are using Google Analytics without anonymizing IP’s, the statistics category will be added. If consent is not required for statistics, it will be considered as functional. * Kind regards, Leon * Thread Starter [saramb2015](https://wordpress.org/support/users/saramb2015/) * (@saramb2015) * [5 years, 7 months ago](https://wordpress.org/support/topic/preference-cookie/#post-13551884) * Thanks Leon! I changed it! * The last question… I can’t detect the cookies of the Google Maps, Google Font and recaptcha (but yes the services). What is the reason? * Plugin Contributor [Leon Wimmenhoeve](https://wordpress.org/support/users/leonwimmenhoeve/) * (@leonwimmenhoeve) * [5 years, 7 months ago](https://wordpress.org/support/topic/preference-cookie/#post-13552152) * [@saramb2015](https://wordpress.org/support/users/saramb2015/) These services typically place third-party cookies. The Complianz cookie scan runs from your browser, so it can not read third-party cookies. It does scan your site for known scripts that belong to these services and activates the relevant integrations. * You can double-check this via the wizard (cookies -> integrations) or via Complianz- > integrations. If these are enabled, Complianz should state the relevant cookies under wizard -> cookies -> used cookies and on your Cookie Policy. * Google fonts does not use cookies, but does send IP addresses to the Google Fonts API. * Kind regards, Leon * Thread Starter [saramb2015](https://wordpress.org/support/users/saramb2015/) * (@saramb2015) * [5 years, 7 months ago](https://wordpress.org/support/topic/preference-cookie/#post-13552422) * Dear Leon, * I think that don’t understand you. Yes, I have active the Google Maps in the integrations, and also, when user don’t accept the cookie marketing it’s blocking… but, I don’t know what cookies user this services… it’s necessary to put in the cookie policy? Because don’t appear and I don’t know what I doing wrong… And in the Google Recaptcha is necessary to put in the cookie policy? Because I think that not use any cookie. * I have this doubts in the third party cookies because I don’t know if necessary to put the cookies specifics that use or not. * Plugin Contributor [Leon Wimmenhoeve](https://wordpress.org/support/users/leonwimmenhoeve/) * (@leonwimmenhoeve) * [5 years, 7 months ago](https://wordpress.org/support/topic/preference-cookie/#post-13552714) * Hi [@saramb2015](https://wordpress.org/support/users/saramb2015/), * Let me start by correcting my earlier statement. In some cases preference cookies do require consent, if their function is not strictly necessary. For example shopping cart or language preference cookies do not require consent. * If you have enabled the integrations for Google Maps and Recaptcha and then issue a sync with cookiedatabase.org, the relevant cookies will be indicated on your Cookie Policy, * If you want us to have a look at your site as well, please share the URL of your site under ‘the page I need help with’. You can find more information about services and the cookies they use on cookiedatabase.org, for example ehttps://cookiedatabase. org/service/google-recaptcha/ * Regards, Leon * Thread Starter [saramb2015](https://wordpress.org/support/users/saramb2015/) * (@saramb2015) * [5 years, 7 months ago](https://wordpress.org/support/topic/preference-cookie/#post-13556202) * Hi Leon, * The problem is that not detect the cookies of the Google Maps and Recaptcha ( the third party). I don’t understand the motive. In my first time when I did the scan appearing the cookies, but after, I do other again the scan and desappear this cookies… I think that it’s important to appear in the cookie policy. I have tried in two webs differents, and happen the same. The third party cookies not apear in the cookies policy… * And if the preferences cookies sometimes is non-necessary, why don’t it appear in the categories? * Thanks very much for your help! * Plugin Author [Aert](https://wordpress.org/support/users/aahulsebos/) * (@aahulsebos) * [5 years, 7 months ago](https://wordpress.org/support/topic/preference-cookie/#post-13561890) * Hi [@saramb2015](https://wordpress.org/support/users/saramb2015/), * If you have selected reCapthca and Google Maps as a service under Integrations– Third-Party, the cookiedatabase.org synch will do the rest, you can repeat the sync if necessary. * Let me know if this works, * regards Aert * Thread Starter [saramb2015](https://wordpress.org/support/users/saramb2015/) * (@saramb2015) * [5 years, 7 months ago](https://wordpress.org/support/topic/preference-cookie/#post-13564700) * I have tried it different times but it does not appear. * And if the preferences cookies sometimes is non-necessary, why don’t it appear in the categories? * Plugin Author [Aert](https://wordpress.org/support/users/aahulsebos/) * (@aahulsebos) * [5 years, 7 months ago](https://wordpress.org/support/topic/preference-cookie/#post-13566156) * Hi [@saramb2015](https://wordpress.org/support/users/saramb2015/), * These preferences cookies are mostly set by plugins, and to be able to set preferences cookies separately plugins will need to conform with the Consent API. * [https://wpconsentapi.org](https://wpconsentapi.org) – if you have a plugin which might need conform, please let them know of this possibility. As Complianz, we can’t force this or manipulate directly. * regards Aert * Plugin Contributor [Rogier Lankhorst](https://wordpress.org/support/users/rogierlankhorst/) * (@rogierlankhorst) * [5 years, 7 months ago](https://wordpress.org/support/topic/preference-cookie/#post-13566530) * [@saramb2015](https://wordpress.org/support/users/saramb2015/), * To explain a bit more: because preferences cookies cannot be blocked unless the plugin that places it conforms to the WP Consent API, this category is added if you install the WP Consent API. * The reason these cookies only can get blocked if a plugin conforms to the consent api is a technical one. An example is the WordPress comment cookie, which is placed using PHP. As it’s technically not possible to prevent php code from placing cookies, this will only work if the php code checks the consent api before placing the cookie. * **Summarizing:** You can get the preferences category in Complianz by installing the wp consent api. This will handle consent for preferences cookies like for example the WordPress comment cookies, and any other plugin that supports the WP Consent API. * For more technical information, please check the git page: [https://github.com/rlankhorst/wp-consent-level-api](https://github.com/rlankhorst/wp-consent-level-api) * WordPress repository: [https://wordpress.org/plugins/wp-consent-api/](https://wordpress.org/plugins/wp-consent-api/) * Hope this answers your question. - This reply was modified 5 years, 7 months ago by [Rogier Lankhorst](https://wordpress.org/support/users/rogierlankhorst/). * Thread Starter [saramb2015](https://wordpress.org/support/users/saramb2015/) * (@saramb2015) * [5 years, 7 months ago](https://wordpress.org/support/topic/preference-cookie/#post-13568813) * Thanks very much! * I installed the plugin, i don’t know if it have useful for me because the only plugin that i have is the polylang (preferences cookies) * In the document that complaiz create, don’t appear the information about preferencies cookies and the marketing cookies. How can solve it? It detect the marketing cookies but not appear the text… * It possible to send the link to my webpages to check it (better it private)? * Plugin Author [Aert](https://wordpress.org/support/users/aahulsebos/) * (@aahulsebos) * [5 years, 7 months ago](https://wordpress.org/support/topic/preference-cookie/#post-13569803) * Hi [@saramb2015](https://wordpress.org/support/users/saramb2015/), * Please go to complianz.io/support/ and skip the license check. We will have a look, * regards Aert Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Preference cookie’ is closed to new replies. * ![](https://ps.w.org/complianz-gdpr/assets/icon-256x256.png?rev=2881064) * [Complianz - GDPR/CCPA Cookie Consent](https://wordpress.org/plugins/complianz-gdpr/) * [Frequently Asked Questions](https://wordpress.org/plugins/complianz-gdpr/#faq) * [Support Threads](https://wordpress.org/support/plugin/complianz-gdpr/) * [Active Topics](https://wordpress.org/support/plugin/complianz-gdpr/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/complianz-gdpr/unresolved/) * [Reviews](https://wordpress.org/support/plugin/complianz-gdpr/reviews/) * 14 replies * 4 participants * Last reply from: [Aert](https://wordpress.org/support/users/aahulsebos/) * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/preference-cookie/#post-13569803) * Status: resolved