Title: Preload Issue
Last modified: April 29, 2021

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# Preload Issue

 *  [riz5034](https://wordpress.org/support/users/riz5034/)
 * (@riz5034)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/preload-issue-4/)
 * I have WP Super Cache installed on a WordPress site on bitnami (not exactly sure
   where the issue is) and I’m having issues with the preload not appearing to cache
   my pages. When a user lands on a page, the page does get cached, but I would 
   like to get the preload working to cut down the initial load time for users. 
   The debug file contains:
 *     ```
       14:35:21 20416 / wpsc_get_realpath: directory does not exist - /opt/bitnami/apps/wordpress/htdocs/wp-content/cache/blogs/xx.xxx.xx.xxx/
       14:35:21 20416 / wpsc_get_realpath: directory does not exist - /opt/bitnami/apps/wordpress/htdocs/wp-content/cache/blogs/xx.xxx.xx.xxx/meta/
       14:35:21 20416 / supercache dir: /opt/bitnami/apps/wordpress/htdocs/wp-content/cache/supercache/xx.xxx.xx.xxx/
       14:35:21 20416 / No Super Cache file found for current URL: /opt/bitnami/apps/wordpress/htdocs/wp-content/cache/supercache/xx.xxx.xx.xxx/index.html
       ```
   
 * It appears the server is being appended. I tried creating the directory and copied
   the index.html from /supercache/ into /supercache/xx.xxx.xx.xxx and I now get
   a different error:
 * 17:09:58 21416 / supercache dir: /opt/bitnami/apps/wordpress/htdocs/wp-content/
   cache/supercache/xx.xxx.xx.xxx/
    17:09:58 21416 / wp_cache_get_cookies_values:
   return: 17:09:58 21416 / Saving headers. Cannot serve a supercache file.
 * I checked the index.html file and it appears to be empty. Has anyone ran into
   this or can provide some insight on how to resolve this issue?

The topic ‘Preload Issue’ is closed to new replies.

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 * 0 replies
 * 1 participant
 * Last reply from: [riz5034](https://wordpress.org/support/users/riz5034/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/preload-issue-4/)
 * Status: not resolved