Title: Preloader – remove Last modified: February 12, 2024 --- # Preloader – remove * Resolved [tmora](https://wordpress.org/support/users/tmora/) * (@tmora) * [2 years, 4 months ago](https://wordpress.org/support/topic/preloader-remove/) * Is it possible to turn off the loader (or pre-loader) somewhere? It looks unprofessional. * [https://www.dropbox.com/scl/fi/uomvpsynimg4dqlet9199/Screenshot-2024-02-12-at-11.38.42.png?rlkey=a1a2uua19da7231kjuensg0d6&dl=0](https://www.dropbox.com/scl/fi/uomvpsynimg4dqlet9199/Screenshot-2024-02-12-at-11.38.42.png?rlkey=a1a2uua19da7231kjuensg0d6&dl=0) * Thanks Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Support [Robert](https://wordpress.org/support/users/robertnextendweb/) * (@robertnextendweb) * [2 years, 4 months ago](https://wordpress.org/support/topic/preloader-remove/#post-17417950) * Hi [@tmora](https://wordpress.org/support/users/tmora/)! * At the Global Settings -> General tab, with the “Redirect overlay” settings you can hide it: [https://nextendweb.com/nextend-social-login-docs/global-settings/#redirect-overlay](https://nextendweb.com/nextend-social-login-docs/global-settings/#redirect-overlay) but we don’t really recommend the “No overlay” option, because if your server is slow, it may take time for the login to happen, and the elements would be clickable until then, for example, the user could navigate to another link, click the button repeatedly, etc. * This overlay and the elements in it give feedback to the user that something is happening. If you don’t like the design, you can easily customize it with custom CSS according to your taste, just like how you did with the social buttons,( which is something we do not recommend either, as providers have strict guidelines on button designs. If you modify the design of the buttons, you ultimately violate these guidelines, so it is possible that your App will be blocked in the future. If this is the case, remove the custom CSS that you used to override the styles) however, please note that we cannot provide support for custom coding and styling. * If you don’t like the text itself, you can modify the text using the language files (even the English text with a custom English language file): [https://nextendweb.com/nextend-social-login-docs/translation/#translation](https://nextendweb.com/nextend-social-login-docs/translation/#translation) * Thread Starter [tmora](https://wordpress.org/support/users/tmora/) * (@tmora) * [2 years, 4 months ago](https://wordpress.org/support/topic/preloader-remove/#post-17419761) * Hi [@robertnextendweb](https://wordpress.org/support/users/robertnextendweb/), * Thanks for your advice, I tried to change but we still have a preloaded with text (no change). * Btw Sometimes after redirection, a blank page appears on the website for 0.5 seconds (we have quite fast hosting), so I have no idea where the problem is. Thanks * Plugin Support [Robert](https://wordpress.org/support/users/robertnextendweb/) * (@robertnextendweb) * [2 years, 4 months ago](https://wordpress.org/support/topic/preloader-remove/#post-17420587) * There is probably a cache plugin, server cache or full page cache, which is why your site is still serving the previous codes, and that is why you still see the loader. Clear all cache and then have a look again. ( Make sure that you have not only selected another value, but also saved the settings. ) * And as for the blank page: We make the social login via the Oauth2 protocol:[https://oauth.net/2/](https://oauth.net/2/) this is a protocol based on back-and-forth redirection, and while your server is running the PHP codes, it is expected that a blank page may appear, and you can’t really do anything about it.The only thing you could try is disabling the avatar storing in Nextend Social Login:[https://nextendweb.com/nextend-social-login-docs/global-settings-privacy/](https://nextendweb.com/nextend-social-login-docs/global-settings-privacy/) Downloading and storing images is a slightly more resource-demanding process, so if you turn this off, it might speed things up a bit, but of course it doesn’t guarantee that you won’t see a blank page for a moment due to the reasons mentioned above. * Thread Starter [tmora](https://wordpress.org/support/users/tmora/) * (@tmora) * [2 years, 4 months ago](https://wordpress.org/support/topic/preloader-remove/#post-17420719) * Hi [@robertnextendweb](https://wordpress.org/support/users/robertnextendweb/), * I like your plugin, can you try to fix the blank window after redirection? Can’t process redirection in background? It looks pretty amateurish. Please try to fix it. * We have our message about privacy, so avatar is disabling. Do you have some other tips for speed up all processes? * Plugin Support [Robert](https://wordpress.org/support/users/robertnextendweb/) * (@robertnextendweb) * [2 years, 4 months ago](https://wordpress.org/support/topic/preloader-remove/#post-17421444) * There is nothing to fix about that. The redirect happens in the popup, and once your website loads, the JavaScript code will close the popup and refresh the opener window. If your server and internet connection is fast, this happens pretty much instantly, so you shouldn’t even see anything about the blank page. So if you do see a blank page for an extended amount of time, that indicates that either your server or internet connection is slow. I checked on our Try page: [https://try-nextend-social-login.nextendweb.com/wp-login.php](https://try-nextend-social-login.nextendweb.com/wp-login.php) and the login/redirect happens instantly, there is no blank page. * And the redirection cannot happen in the background, as the entire protocol, thus the social login is based on this server -> provider -> server redirection. * Either way, if you prefer, you can contact us through our support form: [https://nextendweb.com/contact-us/nextend-social-login-support/](https://nextendweb.com/contact-us/nextend-social-login-support/) and let us know the URL to your website, and we’ll check if we can see anything wrong. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Preloader – remove’ is closed to new replies. * ![](https://ps.w.org/nextend-facebook-connect/assets/icon.svg?rev=3336394) * [Nextend Social Login and Register](https://wordpress.org/plugins/nextend-facebook-connect/) * [Frequently Asked Questions](https://wordpress.org/plugins/nextend-facebook-connect/#faq) * [Support Threads](https://wordpress.org/support/plugin/nextend-facebook-connect/) * [Active Topics](https://wordpress.org/support/plugin/nextend-facebook-connect/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/nextend-facebook-connect/unresolved/) * [Reviews](https://wordpress.org/support/plugin/nextend-facebook-connect/reviews/) * 5 replies * 2 participants * Last reply from: [Robert](https://wordpress.org/support/users/robertnextendweb/) * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/preloader-remove/#post-17421444) * Status: resolved