Title: Premium issues
Last modified: August 21, 2016

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# Premium issues

 *  [mvbenz](https://wordpress.org/support/users/mvbenz/)
 * (@mvbenz)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/premium-issues/)
 * i have a fresh install of WP with NGG & NGG Pro. I have the free voting plugin
   installed and the Premium voting plugin installed.
 * I am trying to get the voting to appear in the popup as shown here but it is 
   not working.
 * [http://shauno.co.za/wordpress/nextgen-gallery-voting-premium/#feature-popup](http://shauno.co.za/wordpress/nextgen-gallery-voting-premium/#feature-popup)
 * Also I have the plugin set to allow unlimited votes but I cannot vote more than
   once on an image. I want to use this for customers to review images and select
   the ones they like but I want them to be able to change their ‘Vote’ if they 
   click on the wrong selection.
 * Thx for any info you can supply.
 * Mike…
 * [https://wordpress.org/plugins/nextgen-gallery-voting/](https://wordpress.org/plugins/nextgen-gallery-voting/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [shauno](https://wordpress.org/support/users/shauno/)
 * (@shauno)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/premium-issues/#post-5019026)
 * Hi Mike
 * The voting in the popup only works correctly in NGG 1.9.x unfortunately. The 
   description on the [CodeCanyon](http://codecanyon.net/item/nextgen-gallery-voting-premium/3307807?ref=shaunalberts)
   page does mention this, but I see the link you’ve got to my site omits this. 
   I have corrected my site now to reflect this, I’m sorry for the confusion. If
   you have bought the add-on solely for this feature, please send me an email to
   shaunalberts AT gmail DOT com, and I can work out a refund for you ASAP.
 * For the unlimited votes, be sure you have the setting set on the actual images,
   not just in the NGG default settings screen. The default settings screen is just
   to set the defaults for new images. (You obviously can update all images at once
   from this screen if you want with the “Update Existing Images” button, but just
   saving the settings on the default settings screen doesn’t affect the existing
   images in your NGG galleries)

Viewing 1 replies (of 1 total)

The topic ‘Premium issues’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/nextgen-gallery-voting.svg)
 * [NextGEN Gallery Voting](https://wordpress.org/plugins/nextgen-gallery-voting/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery-voting/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery-voting/)
 * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery-voting/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery-voting/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery-voting/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [shauno](https://wordpress.org/support/users/shauno/)
 * Last activity: [11 years, 11 months ago](https://wordpress.org/support/topic/premium-issues/#post-5019026)
 * Status: not resolved