Title: Prepurchase Testing
Last modified: August 22, 2016

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# Prepurchase Testing

 *  Resolved [joym](https://wordpress.org/support/users/joymoleta/)
 * (@joymoleta)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/prepurchase-testing/)
 * Hello, I just downloaded the free version and am running into a few issues.
 * First off, I can’t access any profiles. I changed the profile links to be generated
   by username rather than user ID and now nothing shows up. I’m not sure why.
 * Also, is there a way to remove the videos/pictures from the profiles? Thank you.
 * [https://wordpress.org/plugins/users-ultra/](https://wordpress.org/plugins/users-ultra/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Plugins Area](https://wordpress.org/support/users/usersultra/)
 * (@usersultra)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/prepurchase-testing/#post-5941836)
 * Hello joymoleta,
 * Thank you for your post.
 * Could you please make sure you have followed these steps ?
    [http://doc.usersultra.com/i-cant-see-user-profiles/](http://doc.usersultra.com/i-cant-see-user-profiles/)
 * Disabling modules:
 * Check this link out [http://doc.usersultra.com/user-account/](http://doc.usersultra.com/user-account/)
 * Let me know if that helps
    Cheers Adrian
 *  Plugin Contributor [Plugins Area](https://wordpress.org/support/users/usersultra/)
 * (@usersultra)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/prepurchase-testing/#post-5942040)
 * Hello,
 * We haven’t heard back from you in a while.
 * Please post again if you have any further questions.
 * Cheers,
    Adrian

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Prepurchase Testing’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/users-ultra_a880cc.svg)
 * [Users Ultra Membership, Users Community and Member Profiles With PayPal Integration Plugin](https://wordpress.org/plugins/users-ultra/)
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 * 2 replies
 * 2 participants
 * Last reply from: [Plugins Area](https://wordpress.org/support/users/usersultra/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/prepurchase-testing/#post-5942040)
 * Status: resolved