Title: Prerequisite error message
Last modified: August 31, 2016

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# Prerequisite error message

 *  Resolved [iheartwine](https://wordpress.org/support/users/iheartwine/)
 * (@iheartwine)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/prerequisite-error-message/)
 * Hello! I found that the error message :
    ‘You must complete xxxxxxxx before accessing
   this content’ is displayed on a clean page (no sidebars etc.). Is there any chance
   it could be on a default page like all the rest?
 * thank you!
    MG
 * [https://wordpress.org/plugins/lifterlms/](https://wordpress.org/plugins/lifterlms/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Thomas Patrick Levy](https://wordpress.org/support/users/thomasplevy/)
 * (@thomasplevy)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/prerequisite-error-message/#post-7295718)
 * [@iheartwine](https://wordpress.org/support/users/iheartwine/),
 * We’re trying to attain maximum theme compatibility to the best of our ability
   but with a good deal of themes we’re just not there yet and you’ll need to add
   a bit of custom code to your theme in order to fix a few areas.
 * The restricted content page is one of them.
 * We don’t have a fool-proof method as of this moment, but you can take a look 
   at our guide to Divi Theme compatibility at [https://lifterlms.com/docs/divi-theme-compatibility-on-restricted-access-pages/](https://lifterlms.com/docs/divi-theme-compatibility-on-restricted-access-pages/)
 * Basically, the problem is that themes sometime require a good deal of extra markup
   that we’re not expecting, so you can use some before and after hooks to add that
   extra markup as your theme needs.
 * If you’re not interested in doing this yourself we’d be happy to help, there’s
   two ways:
 * 1) [Submit a feature request](https://lifterlms.com/contact) for compatibility
   with your theme, we’ll add it to our [public feature request board](https://trello.com/b/egC72ZZS/lifterlms-feature-requests-public-voting)
   and add compatibility once we have enough requests from the community. This *
   might* take a while as there’s a lot of themes and not everyone uses the same
   one.
 * 2) Consider becoming a [LifterLMS Pro](https://lifterlms.com/lifterlms-pro) member
   and submit a ticket for compatibility with your theme. We’ll take a few hours
   but we’ll provide you with a compatibility snippet.
 *  [Thomas Patrick Levy](https://wordpress.org/support/users/thomasplevy/)
 * (@thomasplevy)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/prerequisite-error-message/#post-7295895)
 * [@iheartwine](https://wordpress.org/support/users/iheartwine/),
 * If you require further assistance please reopen but in the meantime we’re considering
   this issue resolved since there hasn’t been activity in a week.
 * Take care,

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Prerequisite error message’ is closed to new replies.

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## Tags

 * [error message](https://wordpress.org/support/topic-tag/error-message/)
 * [prerequisite](https://wordpress.org/support/topic-tag/prerequisite/)

 * 2 replies
 * 2 participants
 * Last reply from: [Thomas Patrick Levy](https://wordpress.org/support/users/thomasplevy/)
 * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/prerequisite-error-message/#post-7295895)
 * Status: resolved