Title: prety link undefined error
Last modified: August 31, 2016

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# prety link undefined error

 *  Resolved [escapesouth](https://wordpress.org/support/users/escapesouth/)
 * (@escapesouth)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/prety-link-undefined-error/)
 * Hi
 * Just yesterday I notice a decrease in clickthrough on my websites I am using 
   pretty link and when I log in all my links have a grey drop down menu saying 
   undefined, if I click on the grey box it eliminates the message but after a refresh
   comes back. This is happening on all my sites and all affiliate links hosted 
   on different severs. So its not tracking.
 * I have deactivated all plugins and still is happening anyone else having this
   issue if so is there a fix, is there anyway to reload the prettylink core plugin
   without losing my links? I literally have hundreds so Im pretty freaked out right
   now.
 * [https://wordpress.org/plugins/pretty-link/](https://wordpress.org/plugins/pretty-link/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [cartpauj](https://wordpress.org/support/users/cartpauj/)
 * (@cartpauj)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/prety-link-undefined-error/#post-7049537)
 * Can you send a screenshot of what you’re referring to?
 *  Thread Starter [escapesouth](https://wordpress.org/support/users/escapesouth/)
 * (@escapesouth)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/prety-link-undefined-error/#post-7049590)
 * Hi here is a screenshot from one of my sites
 * [https://www.dropbox.com/s/44tg6s3o505jg6k/prettylinkscreen1.png?dl=0](https://www.dropbox.com/s/44tg6s3o505jg6k/prettylinkscreen1.png?dl=0)
 * If you hover over the grey bar on the right that show up under each link it says
   undefined hope this helps.
 * [https://www.dropbox.com/s/44tg6s3o505jg6k/prettylinkscreen1.png?dl=0](https://www.dropbox.com/s/44tg6s3o505jg6k/prettylinkscreen1.png?dl=0)
 *  Thread Starter [escapesouth](https://wordpress.org/support/users/escapesouth/)
 * (@escapesouth)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/prety-link-undefined-error/#post-7049599)
 * Hi
 * this issue has been resolved (my bad) the reason the script error was showing
   up as undefined is that for some reason flash player was not working properly
   and was corrupt, I reinstalled the player and the error message is gone so it
   has to do with flash player on the browser.
 * Everything is working properly now.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘prety link undefined error’ is closed to new replies.

 * ![](https://ps.w.org/pretty-link/assets/icon-256x256.png?rev=2503434)
 * [PrettyLinks - Affiliate Links, Link Branding, Link Tracking, Marketing and Stripe Payments Plugin](https://wordpress.org/plugins/pretty-link/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/pretty-link/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/pretty-link/)
 * [Active Topics](https://wordpress.org/support/plugin/pretty-link/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/pretty-link/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/pretty-link/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [escapesouth](https://wordpress.org/support/users/escapesouth/)
 * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/prety-link-undefined-error/#post-7049599)
 * Status: resolved