Title: Preview Documents / Files empty
Last modified: March 13, 2024

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# Preview Documents / Files empty

 *  Resolved [dimizu](https://wordpress.org/support/users/dimizu/)
 * (@dimizu)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/preview-documents-files-empty/)
 * I’m considering using your solution for a client project. I would like to try
   the free version first. I installed Embed SharePoint OneDrive Documents directly
   from the WordPress plugin repository, successfully connected to a personal Onedrive
   account in the Connect tab, can now select Drive Personal Onedrive in the Preview
   Documents / Files tab, I also see the shortcode but I don’t see under the shortcode
   any files, folders. There is only an emty table with 3 columns.
   When I add the
   shortcode to a page, I still see the title Personal Onedrive and the table with
   the 3 column headings Name, Last Modified, Size, but no files or folders. Did
   I miss a step or why is it not showing up?

Viewing 1 replies (of 1 total)

 *  [pi20](https://wordpress.org/support/users/moazsup/)
 * (@moazsup)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/preview-documents-files-empty/#post-17531680)
 * Hello there,
 * Thank you for trying out our plugin. The issue you’re encountering typically 
   arises from a slow data connection or insufficient permissions. To address the
   error, please consider the following steps:
    1. Ensure you are using the latest version of the plugin.
    2. Try connecting with different OneDrive account for testing
    3. Switching to other network
 * If none of the above options resolve the issue, please don’t hesitate to contact
   us through the support form within the plugin. Our team will promptly respond
   and assist with the configuration.
 * Feel free to let us know if you have any further questions or concerns.
 * Best Regards,
   Team miniOrange!

Viewing 1 replies (of 1 total)

The topic ‘Preview Documents / Files empty’ is closed to new replies.

 * ![](https://ps.w.org/embed-sharepoint-onedrive-documents/assets/icon-128x128.
   png?rev=2752691)
 * [miniOrange Embed Files for SharePoint/OneDrive](https://wordpress.org/plugins/embed-sharepoint-onedrive-documents/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/embed-sharepoint-onedrive-documents/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/embed-sharepoint-onedrive-documents/)
 * [Active Topics](https://wordpress.org/support/plugin/embed-sharepoint-onedrive-documents/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/embed-sharepoint-onedrive-documents/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/embed-sharepoint-onedrive-documents/reviews/)

## Tags

 * [drive](https://wordpress.org/support/topic-tag/drive/)
 * [embedding](https://wordpress.org/support/topic-tag/embedding/)
 * [onedrive](https://wordpress.org/support/topic-tag/onedrive/)
 * [Sharepoint](https://wordpress.org/support/topic-tag/sharepoint/)
 * [storage](https://wordpress.org/support/topic-tag/storage/)

 * 1 reply
 * 2 participants
 * Last reply from: [pi20](https://wordpress.org/support/users/moazsup/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/preview-documents-files-empty/#post-17531680)
 * Status: resolved